• 13/02/2020
    • £35k - £45k + car allowance
    • 35000 GBP
    • Exeter (with travel in the South West) Exeter (with travel in the South West) Exeter (with travel in the South West) Exeter (with travel in the South West)
    • Business Technology Consultant

      Guide salary (£35-45k) + car allowance

      Exeter base with South West travel.

      Firstly, it’s important to say that this is NOT a sales role.  This is a newly created role as part of my client’s commitment to providing an exceptional service to their clients.

      This is a role working for a reputable IT company who operate in the South West. This is a strategic/consultancy type role where your focus is on understanding the client’s organisation and working with them in the long term as the ‘expert’ who is able to lead on how to use technology in the most effective way, keep them up to date with changes in technology and ultimately help your clients make informed/cost effective choices in order they can achieve their business goals and stay ahead! The company provide a broad range of services and products, so you could find yourself in conversations around anything a business might need such as Microsoft Windows software and server operating systems, server hardware, Active Directory, Office 365, Backup solutions, Antivirus software, hosted telephony, virtualisation and security.

      This role could suit someone who has previously been in a senior technical support/engineering role or maybe someone who has sold IT and wants to get away from sales and into a more consultancy/relationship orientated role. What is essential is that applicants can demonstrate a keen interest in technology, experienced in writing technical documentation, providing detailed client proposals and reporting on IT systems reviews. You will be able/excited to work with a varied client base, each with its own challenges and priorities, and thrive partnering with different stakeholders in different environments.

      You will be based from the Exeter office but there will be regular travel to client sites for meetings – but we don’t envisage any overnight stays.

      We are looking for someone warm, friendly and outgoing who can communicate well at all levels and hold an engaging conversation. Must be focused on getting the best outcomes, giving great advice and support. This person will also be process driven, coachable and have a ‘can do’ attitude.

      You’ll need a full UK driving license.

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 13/02/2021
    • IT and Technical,IT and Technical
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    Business Technology Consultant (VR/3526)

    • Posted 4 days ago
    • SpecialismIT and Technical, Sales
    • LocationExeter (with travel in the South West)
    • Salary£35k - £45k + car allowance

    Business Technology Consultant Guide salary (£35-45k) + car allowance Exeter base with South West travel. Firstly, it’s important to say...

    Read more
    • 11/02/2020
    • c£21k
    • 21000 GBP
    • Exeter Exeter Exeter Exeter
    • Software Support Analyst
      Exeter
      Circa £21k

      Our client is a forward-thinking and innovative software company who are growing year on year. As a leader in their field, they are working with some of the biggest company names in their industry!

      As their customer base continues to grow they are looking for a new member to join the team. Their customers are heavily reliant on the software to ensure their businesses runs effectively on a day to day basis, and you’ll play a crucial role in ensuring any issues are sorted out quickly and effectively so the customer is impacted as little as possible.

      You’ll ideally have experience within a similar role providing technical support to clients. You’ll be a natural problem solver, with great attention to detail.

      As well as having a great level of technical expertise, it’s really important you have an excellent telephone manner and are someone who always strives to provide the very best service. From time to time you’ll get involved with onboarding new customers, so you’ll be someone who enjoys building relationships and understands the value of great customer service.

      As a Software Support Analyst you’ll be responsible for:

      • Answering customer calls and responding to emails related to their software and hardware systems
      • Assisting customers with local computer or device issues which affect their systems
      • Configuring mobile phones and printers
      • Setting up new client accounts
      • Assisting Developers with system development, testing and bug fixes
      • Providing internal support and supporting client management systems
      • Covering the helpdesk out of hours on a rota basis

      The company really look after their staff and offer a generous benefits package including private healthcare, death in service benefits, pension scheme and more! They have regular socials, weekly team lunches and there is a Nintendo Switch, football table and fitness sessions on site.

      Due to the location of the offices, you’ll need your own transport. There is onsite parking.

      If you’re interested and want to know more, please get in touch with Sky. Alternatively take a look at the other IT and Technical jobs she’s working on or connect with Sky on LinkedIn.

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 11/02/2021
    • IT and Technical
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    Software Support Analyst (VR/3536)

    • Posted 6 days ago
    • SpecialismIT and Technical
    • LocationExeter
    • Salaryc£21k

    Software Support Analyst Exeter Circa £21k Our client is a forward-thinking and innovative software company who are growing year on...

    Read more
    • 11/02/2020
    • £22k - £24k
    • 22000 GBP
    • Exeter Exeter Exeter Exeter
    • Business Analyst

      Exeter

      £22,000 – £24,000

      The company are looking for someone to start asap, so don’t delay in applying and sending your CV!

      We are looking for an experienced analyst, with technical aptitude, who is looking for a role to build upon their skills that will see you supporting the whole business.  You will be working across the company, so naturally you will be someone who is great at building relationships and gets to understand what different departments wants and needs are, see the bigger picture and make those vital connections in what is happening: why, where, when and how and have an input and reporting on how improvements and savings can be made.

      The experience you will have will have seen you working with large sets of data, using Excel and an advanced level, and building dashboards.  If you have used SQL as well, that would be an advantage.

      Your role as a Business Analyst will include:

      • Developing reports that will allow the business to measure against the company’s goals and objectives
      • Managing pricing related data and producing associated reports
      • Explaining to others the findings of the reports and process to change any information on the system
      • Ensure that data is thoroughly checked and cross referenced
      • Produce high quality MI and KPI reports.

      The skills and experience that we are looking for in a Business Analyst:

      • Working with large sets of data
      • Advanced level of Excel
      • Building dashboards and insightful reports
      • Great communication skills
      • Ability to explain findings and comfortable with doing this throughout departments
      • Problem solver
      • Identify requirements, issues and strive to deliver improvements
      • SQL would be desirable.

      Along with a great starting salary, the company has an enhanced benefits scheme – including free parking, 25 days holiday (plus bank holidays) enhanced pension and more!  All this, plus the working environment is lovely – where you will be fully supported.

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 11/02/2021
    • General Office,General Office
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    Business Analyst (VR/3535)

    • Posted 6 days ago
    • SpecialismGeneral Office, IT and Technical
    • LocationExeter
    • Salary£22k - £24k

    Business Analyst Exeter £22,000 - £24,000 The company are looking for someone to start asap, so don’t delay in applying...

    Read more
    • 06/02/2020
    • up to £35k
    • 35000 GBP
    • Exeter Exeter Exeter Exeter
    • Business Intelligence and Analytics Manager
      Exeter
      Up to £35k DOE

      We’re currently recruiting a Business Intelligence and Analytics Manager to join an internationally established and highly successful company based in Exeter.

      Reporting into the Finance Director, this is a key position leading a team of three to process raw, commercial data into information that can be easily understood and used to make insightful business decisions, both at a strategic and operational level.

      Your role will be hands-on as you’ll be heavily involved in the creation, delivery and evolution of the company’s BI strategy, as well as ensuring the team work together collaboratively to deliver valuable insight.

      In a nutshell, your role will involve:

      • Overseeing the day to day activities and projects and leading the team to ensure optimum productivity
      • Developing new reporting functionality and analysis using market and pricing data, promoting data driven decision making within the company
      • Working in partnership with key internal and external stakeholders to understand BI requirements, priorities, key performance indicators (KPI’s)
      • Leading on the development of processes (including automation where possible)
      • Streamlining data collection and analysis procedures
      • Reporting findings to Senior Management and making recommendations
      • Ensuring compliance to all areas of data handling and promote good practice of data handling

      Required skills and experience:

      • Highly experienced with Transactional SQL and data modelling, advanced user in Excel, report writing, data interrogation and Strategic Scenario Modelling
      • Ability to positively manage others and lead by example with a natural ability to teach and help others professionally
      • A strategic thinker with strong BI skills
      • A confident communicator
      • Ability to multi-task and juggle conflicting priorities
      • A natural problem-solver with excellent analytical skills and attention to detail
      • A degree would be beneficial – ideally in a financial or statistical subject

      You’ll be working standard office hours (9am to 5.15pm Monday to Friday) and the company offer a generous benefits package including 25 days holiday plus Bank Holidays, private medical insurance, an enhanced pension contribution scheme and onsite parking. There’s also an annual bonus dependent on company’s performance!

    • Sarah West Recruitment
    • Full Time
    • 06/02/2021
    • IT and Technical
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    Business Intelligence and Analytics Manager

    • Posted 2 weeks ago
    • SpecialismIT and Technical
    • LocationExeter
    • Salaryup to £35k

    Business Intelligence and Analytics Manager Exeter Up to £35k DOE We’re currently recruiting a Business Intelligence and Analytics Manager to...

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    • 05/02/2020
    • Up to £50k
    • 50000 GBP
    • Exeter Exeter Exeter Exeter
    • Senior PHP Developer
      Exeter
      Up to £50k

      We’re currently on the lookout for three experienced Developers to join an award-winning technology company based in Exeter. Your focus will be on the development and improvement of current software systems as well as providing your ideas and expertise to finding the best solutions for a range of technical challenges.

      You’ll have knowledge of the LAMP stack and modern frontend JavaScript frameworks such as Vue and Angular. One of the positions will ideally be more frontend focused, with modern JavaScript, CSS and HTML

      We’re looking for the following experience and skills:

      • A wealth of experience (6 years+) in a commercial environment, ideally working with software products
      • Be able to demonstrate a high level of knowledge of LAMP stack
      • Excellent working knowledge of JavaScript
      • Yii, Laravel or Symfony experience
      • MySQL database knowledge
      • Version control systems
      • High attention to detail and problem solving skills
      • Great team player with a positive attitude

      Any of the following would be a bonus:

      • Node.js
      • Craft CMS
      • NoSQL
      • Firebase
      • Previously worked for a product development or SaaS team

      If you’re interested in the role or would like to find out more, get in touch with Sky!

    • %%title%% %%page%% %%sep%% %%sitename%% Reruitment
    • Sarah West Recruitment
    • Full Time
    • 05/02/2021
    • IT and Technical
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    Senior PHP Developer (VR/3527)

    • Posted 2 weeks ago
    • SpecialismIT and Technical
    • LocationExeter
    • SalaryUp to £50k

    Senior PHP Developer Exeter Up to £50k We’re currently on the lookout for three experienced Developers to join an award-winning...

    Read more
    • 30/01/2020
    • Up to £35k DOE + car allowance
    • 35000 GBP
    • Exeter Exeter Exeter Exeter
    • IT Project Specialist (3rd Line)
      Exeter
      Up to £35k DOE + car allowance

      Ref: VR/03450

      Are you looking for a new job opportunity in Exeter with great opportunity and scope to get involved with a variety of technical projects? This well-established and successful company have been providing expert IT solutions and consultancy for a number of years, and in that time they’ve built a loyal customer base. The team are passionate about what they do, and they’re committed to providing quality IT services and an excellent service to all their customers.

      As an IT Project Specialist, your focus will be to implement new products and solutions for the existing client base, working closely with the Operations Director and internal teams. You’ll get involved with planning, scoping and installing strategic projects through to completion, ensuring issues are managed and a fantastic customer experience is maintained.

      The role will also see you supporting the 1st and 2nd Line Support team with more complex 3rd Line issues or escalated incidents.

      As you’d expect, this role will see you out and about visiting customer sites so you’ll need to be able to drive and happy to travel and work onsite regularly (you will receive a car allowance and business mileage).

      Key responsibilities as an IT Project Specialist:

      • Implementing different projects including Office 365 migrations, Server replacements, Firewall installations, PC/laptop installs, wireless and phone system installations and more.
      • Managing the project cycle from initiation through to completion, including assessing risk and change management
      • Creating and implementing project plans, considering the customer’s time and budget
      • Evaluation and recommendation of new products
      • Provide 3rd Line support to the Support team, and covering the Service Desk during holiday or sickness
      • Assisting with client onboarding activities

      Skills and experience we’re looking for:

      • At least 2 years’ experience in a similar role, working with projects and implementing products and solutions
      • Prior experience working for a Managed Service Provider, ideally your current role
      • Good understanding of Microsoft Windows software and server operating systems, printing and network systems
      • Experience with networks, Active Directory, Office 365, Backup soltions, Antivirus software, hosted telephony, virtulisation and security
      • Problem solving abilities across WAN and LAN connectivity, routers and switches, and firewalls
      • Confident with third party software and hardware suppliers
      • Time management, organisational and Project Management skills
      • Strong client relationship skills – a great communicator, listening skills and ability to communicate effectively
      • Industry recognised qualifications such as MTA, MCP, MCSA, CCNA, N+ or S+ are highly desirable

      The company are committed to personal development and offer a learning and development scheme with an opportunity to complete further IT qualifications. On top of this, you’ll also receive a car allowance and business mileage, a generous holiday allowance, discounted rates on technology products, paid overtime and more!

      If you’re interested and would like to find out more about the role, get in touch with Sky!

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 30/01/2021
    • IT and Technical
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    IT Project Specialist – 3rd Line (VR/3450)

    • Posted 3 weeks ago
    • SpecialismIT and Technical
    • LocationExeter
    • SalaryUp to £35k DOE + car allowance

    IT Project Specialist (3rd Line) Exeter Up to £35k DOE + car allowance Ref: VR/03450 Are you looking for a...

    Read more
    • 28/01/2020
    • £20k - £35k DOE
    • 20000 GBP
    • Exeter Exeter Exeter Exeter
    • Python Software Developer

      Remote working within the UK (Exeter based office)

      £20k – £35k DOE

      Does working for a new and ambitious financial technology company sound like somewhere you’d love to work? Our client provides innovative automation services which takes away the need for manual data entry. This helps organisations to get the most out of their data and provides unique insights to help optimise business outcomes.

      Your role as a Developer will be to support the delivery and ongoing development of their platform which is at an early stage in the life cycle. It’s a really exciting time to join as the company as you’ll play a key part in helping the company to build and implement their product.

      Skills and experience we’re looking for:

      • At least 1 year of work experience in software development
      • Development experience using Python
      • Experience working within an Agile or DevOps culture
      • Experience in data structures, algorithms and software architecture
      • Ability to take ownership of a project from start to finish
      • A self-starter and logical thinker with outstanding problem solving skills
      • Happy working as part of a small and distributed team
      • A Bachelors degree or above in a related subject would be advantageous

      Experience of any of these would be a bonus:

      • Front-end development experience
      • Amazon Web Services
      • API design
      • Process automation

      The company offer flexible hours and work remotely at the moment. They’re looking to acquire a shared office space in Exeter very soon which means you’ll have the freedom to work remotely as much or little as you like, although the company’s preference would be for someone to come to the office to ‘regroup’ at least a day or two a week. You’ll also receive equity as part of your benefits package.

       

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 28/01/2021
    • IT and Technical
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    Python Software Developer (VR/3506)

    • Posted 3 weeks ago
    • SpecialismIT and Technical
    • LocationExeter
    • Salary£20k - £35k DOE

    Python Software Developer Remote working within the UK (Exeter based office) £20k - £35k DOE Does working for a new...

    Read more
    • 28/01/2020
    • £32k - £35k
    • 32000 GBP
    • Exeter Exeter Exeter Exeter
    • Management Information Analyst

      Exeter

      £32,000 – £35,000

      Our client, who is based on the outskirts of Exeter, are looking for a Management Information Analyst to join them.  Your role will be to produce management information to aid business decision making.  The reports that you will produce will be on a regular and ad hoc basis.

      Due to the industry that the role is in, it would be beneficial that you have worked in the Financial Services sector, but it is essential that you have proven working knowledge and experience in SQL, Power BI, CRM and Microsoft Reporting Service.   In your role, you will help to improve the flow of information to give a great insight and foresight to the business current and future needs.  Therefore, you will be naturally inquisitive and be creative in your problem solving skills.

      What are we looking for in a Management Information Analyst?

      • Proven strong analytical skills
      • Experience in developing and delivery clear reports
      • Great communication skills to explain the findings of the reports
      • Meticulous attention to detail
      • Fully IT literate – in particular Excel and PowerPoint
      • SQL, Power BI, CRM and Microsoft Reporting Service experience
      • Relationship builder and coaching skills.

      The company has a great working environment, and along with your basic salary there is a bonus along with an attractive benefits package.

      If you’d like any other information – get in touch with Lisa to find out more!

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 28/01/2021
    • General Office,General Office
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    Management Information Analyst (VR/3510)

    • Posted 3 weeks ago
    • SpecialismGeneral Office, IT and Technical
    • LocationExeter
    • Salary£32k - £35k

    Management Information Analyst Exeter £32,000 - £35,000 Our client, who is based on the outskirts of Exeter, are looking for...

    Read more
    • 28/01/2020
    • Up to £30k DOE + great benefits package
    • 30000 GBP
    • Plymouth Plymouth Plymouth Plymouth
    • 3rd Line IT Support Engineer
      Plymouth
      Up to £30k DOE + great benefits package

      Are you looking for a new job opportunity in Plymouth where you can get involved with a variety of technical projects? We’re recruiting for 3rd Line Support Engineer to join a reputable and successful IT and comms company who build long-term relationships with their clients.

      The company provide a range of bespoke solutions, so as an expert in your field you’ll be responsible for upholding the reliability of client infrastructure and operating systems. You’ll also take the lead in recommending and installing solutions for technical projects so will have prior experience of planning, scoping and installing strategic projects through to completion.

      Your responsibilities as a 3rd Line Support Engineer will involve:

      • Supporting clients with 3rd Line technical issues and assisting the 1st and 2nd Line Engineers as required
      • Designing and installing IT solutions for both new and existing clients
      • Reviewing systems and networks to identify possible opportunities
      • Researching and deploying infrastructure improvements

      Skills and experience you’ll need:

      • At least 3 years’ experience in a 3rd Line position
      • A strong technical background with experience of: Microsoft Server Environments (2012/R2/2016), Microsoft Desktop Environments (7/8/10), MS Azure, MS Office 365, Virtualisation technologies (HyperV/VMware), Network troubleshooting and diagnostics
      • Ability to work to and achieve SLA’s
        A team player who is happy to help and mentor less experienced members of the team

      It would be a bonus if you have:

      • Knowledge and experience of AWS
      • Knowledge and experience of PowerShe;; Scripting
      • Any Microsoft certifications

      The company offer a competitive benefits package including 25 days holiday plus bank holidays, life insurance, free onsite parking, discounted gym membership and regular social events.

      If you’d like to know more, get in touch with Sky!

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 28/01/2021
    • IT and Technical
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    3rd Line IT Support Engineer (VR/3508)

    • Posted 3 weeks ago
    • SpecialismIT and Technical
    • LocationPlymouth
    • SalaryUp to £30k DOE + great benefits package

    3rd Line IT Support Engineer Plymouth Up to £30k DOE + great benefits package Are you looking for a new...

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    • 22/01/2020
    • £20k - £25k DOE
    • 20000 GBP
    • Exeter Exeter Exeter Exeter
    • Technical Support Analyst
      Exeter
      £20k – 25k DOE

      Our client is a successful technology company that genuinely change people’s lives for the better. As the company continues to grow, they are on the search for Technical Support Analyst who will be at the forefront of their services. Joining a highly skilled and motivated team, you’ll be working collaboratively to maintain the existing technology and improve it for future releases as it evolves.

      Your tasks will include helping users through problems or difficulties and enabling them to get the very best from the technology. As someone who talks to the users on a regular basis, you will also work with other members of the team to suggest recommendations for improvement.

      You’ll be someone who is driven to investigate technical problems and takes pride in helping things run smoothly. The company value creativity, hard work and honesty and they’re passionate about having great environment for their team where skills can flourish!

      The skills and experience we’re looking for as a Technical Support Analyst:

      • An excellent communicator – especially on the phone as you’ll be talking about technical and non-technical issues with a broad range of people
      • A love of technology with prior experience in a similar role or a relevant IT degree/qualification
      • Good technical knowledge of general computing, networking, programming, software development lifecycle, databases, IT security
      • Ideally worked with different platforms such as Windows, mac/iOS, Android
      • Confident user with MS Office – Excel skills such as reports, pivot tables etc
      • A team player, able to work closely with various departments within the company, clients and en users
      • Self-motivated, keen to learn and develop new skills and experience

      It would be a bonus if you had any of the following experience:

      • Basic programming experience in any language or scripting
      • Knowledge of databases like MongoDB
      • Google Analytics
      • Experience of Jira and Jira Service Desk or similar products

      If you’re interested and want to know more, please get in touch with Sky. Alternatively take a look at the other IT and Technical jobs she’s working on or connect with Sky on LinkedIn.

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 22/01/2021
    • IT and Technical
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    Technical Support Analyst (VR/3502)

    • Posted 4 weeks ago
    • SpecialismIT and Technical
    • LocationExeter
    • Salary£20k - £25k DOE

    Technical Support Analyst Exeter £20k – 25k DOE Our client is a successful technology company that genuinely change people’s lives...

    Read more
    • 16/01/2020
    • Up to £35k
    • 35000 GBP
    • Exeter (outskirts) Exeter (outskirts) Exeter (outskirts) Exeter (outskirts)
    • Strategic Project Manager

      Exeter

      Up to £35,000

      If you are an experienced Project Manager looking for a new challenge, and you have a proven track record of managing and delivering complex and varied projects then this could be for you!

      The purpose of the role is to drive strategic projects to help the company to meet their short and long-term objectives. You’ll manage a portfolio of projects each with unique requirements, working closely with other departments and third parties to ensure things run smoothly. Every day will be varied as you’ll be responsible for seeing each project through the planning, direction, implementation and documentation stages. As an international company, the projects you’ll be working on will more than likely involve one, or more, different countries.

      You’ll be part of a small (but busy!) Project Management team within a successful international distribution company based in Exeter.

      Day to day, your role will involve:

      • Planning and implementing a range of strategic projects
      • Helping to define project scopes, goals and deliverables
      • Managing budgets and allocating project resources
      • Monitor and report on project progress
      • Identify and resolve issues and risks
      • Managing project related documentation

      Skills and experience required for the Strategic Project Manager role:

      • 2-3 years’ experience in a Project Management role, managing cross-functional projects with an IT element
      • Experience managing User Acceptance Testing for systems development
      • Ability to communicate effectively with stakeholders at all levels
      • Excellent attention to detail
      • Methodical and structured approach with an ability to manage competing priorities

      You’ll be working standard office hours and the company offer a generous benefits package including 25 days holiday plus Bank Holidays, private health insurance, an enhanced pension contribution scheme and onsite parking. There’s also an annual bonus dependent on company’s performance.

      If you’re interested and want to know more, please get in touch with Sky. Alternatively take a look at the other IT and Technical jobs she’s working on or connect with Sky on LinkedIn.

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 16/01/2021
    • IT and Technical
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    Strategic Project Manager (VR/3496)

    • Posted 1 month ago
    • SpecialismIT and Technical
    • LocationExeter (outskirts)
    • SalaryUp to £35k

    Strategic Project Manager Exeter Up to £35,000 If you are an experienced Project Manager looking for a new challenge, and...

    Read more
    • 13/01/2020
    • Up to £45k DOE + fantastic benefits package
    • 45000 GBP
    • Outskirts of Exeter Outskirts of Exeter Outskirts of Exeter Outskirts of Exeter
    • PHP Technical Lead
      Outskirts of Exeter
      Up to £45K DOE + fantastic benefits package

      Ref: VR/03492

      We’re recruiting for a Technical Lead to join a pioneering and award-winning technology based company located on the outskirts of Exeter. It’s a fast-paced, fun and friendly environment and the team are dedicated and passionate about what they do!

      This brand new role would be perfect for someone with experience in a senior role who is looking to make their mark. As well as leading and supporting a web team, you’ll also be ‘hands on’ so you’ll maintain and build your own technical abilities too.

      The successful candidate will have a wealth of development experience as you’ll have input into technical solutions and implement improvements to practices and processes. With responsibilities to manage multiple concurrent software projects on time and to scope, you’ll work closely with stakeholders so excellent communication skills are essential.

      Key responsibilities as a Technical Lead:

      • Putting together technical solutions including architecture using a customer focused and design led approach
      • Involved in the requirement capture with all stakeholders, from customers to company board
      • Spring planning and task delegation to lead the development teams to a timely delivery
      • Ensuring smooth, low-debt development and secure solutions
        Hands-on design and coding opportunities

      Experience required:

      • Experience in a senior team position in an Agile environment
      • Strong knowledge of web technologies
      • A good understanding of PHP and MySQL
      • Experience building unit and regression tests
      • Someone with excellent attention to detail, a customer focused approach and enjoys working in a fast-paced environment

      In return you’ll be joining a fantastic, social company that offer a generous benefits package including an employee bonus scheme, 24 days annual leave plus Bank Holidays (and a day off on your birthday), health and dental support and more!

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 13/01/2021
    • IT and Technical
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    PHP Technical Lead (VR/3492)

    • Posted 1 month ago
    • SpecialismIT and Technical
    • LocationOutskirts of Exeter
    • SalaryUp to £45k DOE + fantastic benefits package

    PHP Technical Lead Outskirts of Exeter Up to £45K DOE + fantastic benefits package Ref: VR/03492 We're recruiting for a...

    Read more
    • 02/01/2020
    • £18k - £21k
    • 18000 GBP
    • Exeter Exeter Exeter Exeter
    • IT Support Analyst
      Exeter
      £18 – £21k

      We’re recruiting for two IT Support Analysts to join a growing technology team based in Exeter. Using specialised technologies and integrated systems, they support clients within the retail industry across the UK and Europe. Their clients are reliant on the IT support to ensure they remain operational, so you’ll play a really pivotal role and be someone who gets real satisfaction from providing great customer service.

      Day to day you will be responsible for resolving all service and user requests end to end, with a focus on EPOS systems, operating systems and hardware (laptops, printers, computers and smartphones) and other payment systems.

      What skills are required for the role of IT Support Analyst?

      • At least 1 years’ experience in a 1st or 2nd Line support environment, although we’d potentially consider someone from a call centre background with an interest in IT too
      • Experience supporting Windows operating systems
      • Excellent communication skills with a professional telephone manner
      • Ability to work well under pressure in a busy environment
      • Experience within a retail or FMCG industry would be a bonus

      You’ll receive excellent training and there are opportunities to progress within the company too. They offer a great benefits package including a company pension, 25 days holiday plus bank holidays, and options for overtime.

      Your hours will be on a shift rota basis covering between 7am and 9pm. The shifts are: 7.00am – 3.00pm, 9.00am – 5.00pm and 1.00pm – 9.00pm. There will be occasional weekend work, but this will be a maximum of 2 days a month and you’ll be paid time and a half or you can have a day off in lieu if you prefer.

      Due to the location, it is also an advantage to have your own transport.

      If you’re interested and want to know more, please get in touch with Sky. Alternatively take a look at the other IT and Technical jobs she’s working on or connect with Sky on LinkedIn.

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 02/01/2021
    • IT and Technical
  • image

    IT Support Analyst (VR/3383)

    • Posted 2 months ago
    • SpecialismIT and Technical
    • LocationExeter
    • Salary£18k - £21k

    IT Support Analyst Exeter £18 - £21k We’re recruiting for two IT Support Analysts to join a growing technology team...

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    • 19/12/2019
    • £18k - £21k
    • 18000 GBP
    • Newton Abbot Newton Abbot Newton Abbot Newton Abbot
    • 1st Line Software Support Consultant
      Newton Abbot
      £18 – £25k

      Are you an IT Support Analyst or recent graduate with strong technical skills and a passion for technology? Or maybe you’ve supported customers to resolve queries in a helpdesk or customer service environment before? If you’d like to work in a friendly and growing technology company, this could be the role for you!

      You’ll be independent, self-motivated, keen to learn and not afraid to ask questions. You’ll report to the Technical Director and work alongside a team of professionals that will offer support to help you become a more experienced member of the team.

      It’s really important you have an excellent telephone manner and are someone who always strives to provide the very best service. You’ll be someone who enjoys building relationships and understands the value of great customer service.

      In this full time 1st Line Software Support Consultant role based in Newton Abbot, your duties and responsibilities will include:
      Providing email and 1st Line telephone support to clients which could include troubleshooting for external, bespoke and internal applications
      Windows Support – including software installations and keeping desktop computers running smoothly
      Creating, deleting and updating users, Computers and Security Groups within Active Directory
      Renewing passwords and ensuring password security
      Supporting the Marketing team with keeping the websites running, maintaining security on cloud-based servers, installing patches and website upgrades, and monitoring website performance

      Skills and experience we’re looking for:

      • Previous exposure to technical support would be highly beneficial
      • An excellent knowledge of desktop (Windows) computers
      • A good communicator, both written and verbal with a fantastic telephone manner
      • You’ll be autonomous and somebody who can work well using your initiative
      • A natural problem solver, with great attention to detail

      The following skills would be a bonus!

      • A relevant degree e.g. Computer Science
      • Programming experience with Java, .NET, Python or SQL
      • Experience installing and configuring software

      The company offer full and ongoing training, and longer-term there’s scope to progress to a more hands-on, client facing role too if you wanted.

      In return the company offer a competitive salary, 20 days holiday + Bank Holidays which increases with service, personal pension contributions, onsite parking and BUPA healthcare after 2 years’ service.

      If you’re interested and want to know more, please get in touch with Sky. Alternatively take a look at the other IT and Technical jobs she’s working on or connect with Sky on LinkedIn.

    • Sarah West Recruitment
    • Full Time
    • 19/12/2020
    • IT and Technical
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    1st Line Software Support Consultant (VR/3432)

    • Posted 2 months ago
    • SpecialismIT and Technical
    • LocationNewton Abbot
    • Salary£18k - £21k

    1st Line Software Support Consultant Newton Abbot £18 - £25k Are you an IT Support Analyst or recent graduate with...

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    • 05/12/2019
    • Up to £30k DOE
    • 30000 GBP
    • Exeter Exeter Exeter Exeter
    • Business Insight Analyst
      Exeter
      £30,000

      Are you an experienced Business Insight Analyst who is looking to develop your career and add value to an established company? This Exeter based company work with a wide range of different clients, including some well-known and global brands.   You will be working with in a close-knit supportive team, on their main clients.

      With a logical and investigative approach you’ll work closely with the Operations team to draw out insights which drive decision making and business benefit. Through your analysis of raw data, you will identify meaningful trends and facts and transform the data into clear and goal-driven reports and recommendations.

      Naturally, you will be someone who is inquisitive and thrives on data and giving insightful information.  You will present your findings and recommendations both to clients and the leadership team in a clear, visual manner.  The company is looking for someone who will come up with new ideas and uses their initiative.   It is preferable that you will come from a customer service/ call centre background, and have worked with major blue-chip companies. 

      Your key responsibilities as a Business Insight Analyst: 

      • Complete analysis work, interpret the results and make recommendations to ensure continuous improvement
      • Understand and maintain focus on the analytical needs of the Operations team, including identifying critical metrics and KIP’s and deliver actionable insights to the relevant decision makers
      • Develop, implement and a maintain analytical systems, taking complicated problems and creating simple frameworks
      • Proactively identify trends and opportunities for growth through analysis of data sets
      • Implement routines to monitor and track progress on all activities
      • Put together best practice reports for project managers and senior stakeholders
      • Evaluate internal systems for efficiency, problems and inaccuracies.

      The skills and experience you’ll need: 

      • At least 3 years’ experience working in an analytical role
      • Experience with being part of complex data management projects – ideally including all phases of the project life cycle from scoping and planning, requirement gathering, design, development, testing, and go live through to evaluation
      • Extensive experience of data manipulation and visualisation in Excel, including charts, pivot tables and complex formulas
      • Confident user SQL and Access, as well as data analysis and visualisation tools
      • Strong communication skills and the ability to present in a clear and concise manner to various levels across the business
      • Able to translate basic statistical terms to a non-technical audience
      • Evidence of working in a Lean method
      • A degree in a related field or a relevant Business Analysis qualification would be a bonus
      • A proactive approach and a passion for working with data.

      In return you’ll receive a competitive salary and benefits package including 20 days holiday plus Bank Holidays (rising with service), a day off for your birthday, parking, Cycle to Work scheme and more.

      If you’re interested and want to know more, please get in touch with Lisa. Alternatively take a look at the other jobs she’s working on or connect with Lisa on LinkedIn.

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 05/12/2020
    • IT and Technical
  • image

    Business Insight Analyst (VR/3459)

    • Posted 2 months ago
    • SpecialismIT and Technical
    • LocationExeter
    • SalaryUp to £30k DOE

    Business Insight Analyst Exeter £30,000 Are you an experienced Business Insight Analyst who is looking to develop your career and...

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    • 14/09/2019
    • Up to £50,000
    • 50000 GBP
    • Exeter Exeter Exeter Exeter
    • Agile Coach / Scrum Master
      Exeter
      Up to £50,000

      A leading Exeter based technology company are in search of an Agile Coach to join their innovative and friendly team. You’ll take overall responsibility for the adoption and continued improvement of agile methodologies within the development teams, and will help with projects to design market leading applications.  The role is on a permanent full time basis.

      As the Agile Coach/ Scrum Master, you will support the team by providing guidance, coaching, support and facilitation, removing any obstacles that the team might face along the way.   Naturally, you will also encourage individual efforts, address any issues that arise and promote a focused and productive approach.

      As the Agile champion you’ll be working with colleagues across the entire company, so you’ll need excellent communication skills and you’ll be someone is able to positively manage others and lead by example.   Experience wise, you will have a strong track record of working in a fast-paced environment, using modern tools and techniques to empower the team to deliver first class products.

      In essence, your key responsibilities as an Agile Coach will include:

      • Being the go-to person and ‘expert’ on Agile methodologies (Scrum, Kanban, Scrumban)
      • Helping to define with each team the best way to use JIRA tickets and workflows
      • Maintaining JIRA tickets and workflows as one of the JIRA Administrators
      • Sustaining and build upon current reports
      • Helping to unblock other team members as requiredExeter

      The skills and experience we’re after:

      • 3 years+ experience in a professional Scrum Master or Agile coach role
      • Someone with a Project Management background with admin experience with JIRA might be considered
      • Up to date knowledge of Agile best practices
      • Previous experience overseeing team transformation from Waterfall to Agile
      • Excellent time management and project management skills
      • An expert in creating reports to understand where to concentrate their Agile transformation
      • Someone who is passionate about improving the team output and takes pride in their work

      In return the company offer a personal healthcare plan, pension, gym membership and a bonus after you’ve completed your 6-month probation and enrolment on the company profit scheme. They also support training towards desired qualifications too.

      If you’re interested and want to know more, please get in touch with Sky. Alternatively take a look at the other IT and Technical jobs she’s working on or connect with Sky on LinkedIn to keep up to date with new roles she’s working on.

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 14/04/2020
    • IT and Technical
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    Agile Coach/Scrum Master VR/3431

    • Posted 5 months ago
    • SpecialismIT and Technical
    • LocationExeter
    • SalaryUp to £50,000

    Agile Coach / Scrum Master Exeter Up to £50,000 A leading Exeter based technology company are in search of an...

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