• 08/05/2019
    • Up to £16k DOE
    • 16000 GBP
    • Exeter Exeter Exeter Exeter
    • Junior Staging Technician (Full Time or Part Time hours available)
      Exeter
      Up to £16k DOE

      Do you have an interest and passion for IT? Are you a college leaver or looking for an entry level role to kick start your career? If you enjoy a hands-on role that utilises your problem solving then this could be job for you!

      You’ll be working in a small and friendly team and you will report to the Staging Manager who will show you the ropes and provide training and support as required. Day to day you’ll follow procedures to configure equipment and preparing EPOS systems ready for installation. There will also be custom configuration of hardware and software.

      Responsibilities of a Junior Staging Technician:

      • You will get involved with all aspects of the set up and support of EPOS systems.
      • The initial system set up including building the system database with customer information
      • Installation of software and configuration of hardware including EPOS printers and small networks

      Skills and experience required:

      • A passion or interest in IT/Computers
      • Ability to work on their own and as part of a team
      • A quick learner who is able to pick up new products and technologies
      • Computer literate
      • Experience with Microsoft products (Windows 7, 10 and MS Office)
      • Excellent attention to detail
      • Ability to follow written processes and verbal instructions effectively
      • A problem solver
      • Able to work to deadlines

      The company very much recognise potential, so if you work hard and prove your abilities there will be opportunities for progression which could include anything from a Customer Service role, IT Helpdesk or Project Management.

      The ideal candidate will be looking for full-time work, Monday to Friday 9am to 5pm. However, the company will also consider part-time applicants or alternative working hours for the right candidate, so you might be studying part-time and looking for hours to fit in with this.

      If you’re interested in finding out more, please get in touch or send your CV to Sky!

       

    • Junior Staging Technician - Sarah West Recruitment
    • Sarah West Recruitment
    • Full Time,Full Time
    • 08/05/2020
    • IT and Technical
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    Junior Staging Technician (Part Time hours available) (VR/3207)

    • Posted 2 weeks ago
    • SpecialismIT and Technical
    • LocationExeter
    • SalaryUp to £16k DOE

    Junior Staging Technician (Full Time or Part Time hours available) Exeter Up to £16k DOE Do you have an interest...

    Read more
    • 07/05/2019
    • c£23k + fantastic benefits package
    • 23000 GBP
    • Exmouth Exmouth Exmouth Exmouth
    • Customer Support Consultant
      Exmouth
      Circa £23k + fantastic benefits package

      Our client is a software company based in Exmouth who are looking to find a Customer Support Consultant to join their Support team as they continue to grow. Your role will be to provide support and technical assistance to customers with queries about their products.

      They pride themselves on their exceptional customer service, so the most important thing is that you’ll be someone who has a clear focus on resolving customer enquiries and is willing to go the extra mile!

      What will my role as Customer Support Consultant involve?

      • Responding to enquiries from customers via phone, email or webchat regarding various technical issues
      • Concisely and accurately recording enquiry information including the problem description, resolution, user reaction and follow up action
      • Identifying causes and solving problems for customers in a timely manner
      • Maintaining up to date product knowledge and participating in ongoing training
      • Actively contributing in meetings and discussions

      Skills/experience that we are looking for?

      • Warm and friendly telephone manner and excellent communications skills, both verbal and written
      • Good IT skills and ability to pick up new software
      • Strong organisational skills and time management
      • Customer focus/people skills
      • Information gathering and problem-solving using technology
      • A good team player with the ability to work on own initiative
      • Forward thinking and innovative

      The company will provide full training and support, as well as an excellent benefits package including private healthcare, employee discount, pension scheme, gym subsidy, a generous holiday allowance and much more!

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 07/05/2020
    • Customer Service,Customer Service
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    Customer Support Consultant (VR/3203)

    • Posted 2 weeks ago
    • SpecialismCustomer Service, IT and Technical
    • LocationExmouth
    • Salaryc£23k + fantastic benefits package

    Customer Support Consultant Exmouth Circa £23k + fantastic benefits package Our client is a software company based in Exmouth who...

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    • 18/04/2019
    • £ Competitive + fantastic bens package
    • 0 GBP
    • Exeter Exeter Exeter Exeter
    • Backend Developer
      Exeter
      £competitive + fantastic company benefits

      Are you an experienced Backend Developer with demonstrable experience with Perl/Python/PHP? If you are looking for a rewarding role with a local company offering the latest in cutting-edge technologies then this could be the role for you!

      Our client is an SAAS company, based in Exeter, who provide back office and mobile solutions – they are working with some of the biggest companies in their industry. They are looking for a new member to join their existing Development team. You’ll work together with the other departments to delivering the best possible end user experience.

      You’ll be someone who is excited about working with a variety of projects as you will get stuck in with the design, development, implementation and support stages. As someone with a desire to bring fresh ideas to the table, you will also be responsible for maintaining and developing the core infrastructure of the platform, as well as designing new services and databases to implement new features.

      Depending on experience there could be a Dev Ops element to this role too – server and database and management and optimisation.

      What is the company looking for in a Backend Developer?

      • Experience writing and managing scripts in Perl and Python
      • Strong coding skills in Python, PHP and Perl (Java would be an advantage)
      • Excellent understanding of Object Oriented Programming concept
      • Linux command line knowledge
      • Experience writing shell scripts, with versioning control systems and knowledge of MySQL databases
      • Understanding of agile development methodologies with the desire to improve existing processes
      • Experience with the Google Cloud Platform would be advantageous
      • Agile development practices, including daily scrum, planning and retros.

      Required Skills / Languages:

      • PHP
      • Codeigniter (or similar frontend framework e.g. Laravel)
      • Python/Perl
      • Git / version control
      • AJAX, RESTful APIs.

      Advantageous Skills/ Languages:

      • Javascript
      • Agile / Scrum / Jira
      • node JS
      • Vue JS.

      It’s a busy, but fun working environment. Hard work and good performance are recognised and rewarded. They offer a fantastic benefits package including private healthcare, death in service benefits and pension scheme. They have weekly team lunches, and quarterly socials and there are optional on-site fitness classes to burn off the lunches too!

      If you’d like to find out more about this opportunity please get in touch with Sky.

      For more IT / Technical roles, take a look at: https://www.sarahwest.co.uk/jobs/?specialisms=it-and-technical

    • Sarah West Recruitment
    • Full Time
    • 23/11/2019
    • IT and Technical
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    Backend Developer VR/3190

    • Posted 1 month ago
    • SpecialismIT and Technical
    • LocationExeter
    • Salary£ Competitive + fantastic bens package

    Backend Developer Exeter £competitive + fantastic company benefits Are you an experienced Backend Developer with demonstrable experience with Perl/Python/PHP? If...

    Read more
    • 18/04/2019
    • £ Competitive + great package
    • 0 GBP
    • Exeter Exeter Exeter Exeter
    • Mobile Application Developer
      Exeter
      £competitive + excellent company benefits

      Our client is looking for a highly skilled Mobile Application Developer who is both technically gifted and creative and able to demonstrate exceptional experience in the design of mobile apps.

      This rapidly expanding Exeter based company are looking for a new member to join their friendly team who provide back office and mobile solutions, working with some of the biggest companies in their industry.

      As a Mobile Application Developer, you will be responsible for the delivery of new functionality and systems as well as the maintenance of existing applications. Working alongside the software team to ensure that the integration between the software and mobile applications is seamless, you’ll take the process through from the design though to the deployment and implementation stages, as well as providing aftercare and support.

      You’ll be a real team player as you will also get involved with coaching and mentoring less experienced developers, and generally working in collaboration with the various departments to deliver the best possible user experience.

      Your skills/experience as Mobile Application Developer:

      • An experienced App Developer who is confident with Android – iOS experience would be a bonus!
      • Knowledge of MySQL databases
      • You will be somebody who is hands-on, dynamic and autonomous
      • Ability to work to deadlines and juggle conflicting priorities

      Required Skills / Languages:

      • Android Studio
      • Java
      • Git / version control
      • RESTful APIs

      Advantageous:

      • iOS including Objective C
      • Agile / Scrum / Jira.

      In return you’ll be offered a generous benefits package including private healthcare, death in service benefits, pension scheme and more. They have regular socials, weekly team lunches and there is a Nintendo Switch, football table and fitness sessions on site.

      For more IT / Technical roles, take a look at: https://www.sarahwest.co.uk/jobs/?specialisms=it-and-technical

    • Sarah West Recruitment
    • Full Time
    • 18/01/2020
    • IT and Technical
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    Mobile Application Developer VR/3189

    • Posted 1 month ago
    • SpecialismIT and Technical
    • LocationExeter
    • Salary£ Competitive + great package

    Mobile Application Developer Exeter £competitive + excellent company benefits Our client is looking for a highly skilled Mobile Application Developer...

    Read more
    • 01/04/2019
    • Up to £28k
    • 28000 GBP
    • Exeter Exeter Exeter Exeter
    • Systems Desk Engineer
      Exeter
      Up to £28k

      Are you passionate about providing excellent technical support? Do you enjoy a varied and fast-paced working environment? Our client based in Exeter are looking for a new member with bags of experience to join their growing team as a Service Desk Engineer.

      You’ll be remotely supporting the company’s customers, as well as their own team, and you’ll also help on site as required. Reporting to the Managed Services Director, you’ll be logging calls and providing support in a number of ways – for example over the phone and by email. You’ll resolve the issues where possible and escalate if required. As someone with great communication skills, you’ll be all about delivering a first-class service!

      As well as providing helpdesk support, you’ll also get involved with project work too. This could include implementing IT solutions, doing upgrades or replacing hardware.You’ll be someone who’s keen to develop their understanding of the latest technologies and solutions too.

      Your skills and experience:

      • Someone from a managed services background would be ideal
      • Confident with Windows operating systems
      • Project implementation experience
      • Previous experience of working with software and hardware suppliers
      • Network troubleshooting tools
      • Knowledge of client/server technology
      • Networks including routers and switches, TCP/IP, MS Exchange, Active Directory, Antivirus software and Backup Solutions

      As part of this role will see you out and about, you’ll need to be able to drive and have your own car – although there are company pool cars available.

      In return the company offer support to obtain qualifications if desired and there is potential for progression if that’s something you’re looking for. They also offer a pension scheme, private healthcare cover and a mobile phone and gym contribution scheme.

      If you’d like to know more, get in touch!

       

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 01/04/2020
    • Customer Service,Customer Service
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    Systems Desk Engineer (VR/3172)

    • Posted 2 months ago
    • SpecialismCustomer Service, IT and Technical
    • LocationExeter
    • SalaryUp to £28k

    Systems Desk Engineer Exeter Up to £28k Are you passionate about providing excellent technical support? Do you enjoy a varied...

    Read more
    • 25/03/2019
    • Up to £20k + company incentive
    • 20000 GBP
    • Exeter Exeter Exeter Exeter
    • 2nd Line Tech Support
      Exeter
      £18,000 – £20,000 + company incentive scheme 

      Our client who is based on the outskirts of Exeter is looking for 2nd Line Tech Support advisors to join their growing team.

      You will be providing 2nd line support across multiple sites and users across the UK & Europe. You will be responsible for resolving all service and user requests end to end, with a focus on the companies EPOS systems (Hardware and Software) and other payment systems. You will ensure all issues are resolved to the customer’s satisfaction and expectation.

      The role is primarily office based with very occasional site visits.

      What skills are required for the role of 2nd Line Tech Support?

      • At least 1 years 1st/2nd line helpdesk support experience
      • Remote support experience
      • Experience of supporting EPOS systems, Operating systems and hardware (laptops, printers computers, smartphones)
      • Outstanding communication skills, with a professional telephone manner
      • Customer focused
      • Works well under pressure in a busy environment It will be highly beneficial if you came from a retail or FMCG industry back ground.

      You will receive full training in the company’s bespoke systems, but it is essential that you are used to supporting Windows operating system.  Your hours will be on a shift rota basis that is organised weeks in advance!  The shifts are:  7.00am – 3.00pm, 9.00am – 5.00pm and 1.00pm – 9.00pm.  Due to the location, it is also an advantage to have your own transport.

      There is a great benefits package that includes pension, company incentive, 25 days holiday + bank holidays, overtime (up to double time!).  You will need to work 1 or 2 days at the weekend, but you can choose whether you have a day off in the week, or get paid 1.5 your normal pay!

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 25/03/2020
    • IT and Technical
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    2nd Line Tech Support (VR/3165)

    • Posted 2 months ago
    • SpecialismIT and Technical
    • LocationExeter
    • SalaryUp to £20k + company incentive

    2nd Line Tech Support Exeter £18,000 - £20,000 + company incentive scheme  Our client who is based on the outskirts...

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    • 18/03/2019
    • £competitive
    • 0 GBP
    • Exeter Exeter Exeter Exeter
    • Systems Support Analyst
      Exeter
      £ Competitive

      My client, who are based on the outskirts of Exeter, are currently carrying out a project for the migration to using Dynamics NAV, and are looking for a Systems Support Analyst.  As well as the transfer to the new system you will also be responsible for the support and development of the company’s other core applications that include EPOS, SharePoint, SAGE and Microsoft Office.

      You will resolve the issues that are raised by tickets concerning user issues as well as considering the development and improvement of business reports.

      With regards to the migration to Dynamics NAV, for the duration of this project, you will be involved in the cleansing of data, documenting changes, attend project meetings, training and workshop sessions.

      What will the role of Systems Support Analyst involve?

      • Main technical contact for the Dynamics NAV project team
      • Shared responsibility with the ICT projects team for application delivery
      • Business reporting development
      • Ownership and progression of assigned support tickets raised via the company helpdesk by carrying out investigative activity and where a fix is available implementing this within agreed SLA’s
      • Ensuring that own / unallocated open tickets are regularly reviewed and any assigned to third party technology partners are progressed
      • Application support for the companies chosen platforms
      • Maintaining user and application security permissions granting and revoking access rights as requested by line management
      • Maintaining the Active Directory user database, creating new users, associated mailboxes and distribution lists
      • Maintenance and documentation of deployed assets via the Helpdesk application including updating asset tags where required
      • Performing bulk data uploads and updates to ERP and CRM data utilising SQL Server Management Studio in response to data provided by line management
      • Maintaining / Creating technical documentation ensuring configuration information & deployment processes are fully documented and accurate
      • Contribute to patch management ensuring workstations, servers and applications are regularly reviewed and any relevant patches are applied. Documenting patch cycles.

      Skills and experience required for the role of Systems Support Analyst:

      • Possess very good functional experience with Microsoft Dynamics NAV
      • Have a background supporting Dynamics NAV in a multi-site, multi-discipline environment (manufacturing, distribution & retail)
      • Have a good knowledge of Integrated EPOS, Microsoft Windows (server and client) and Office
      • SQL Server Management Studio and Relational Database concepts
      • Intermediate knowledge of SQL server and the TSQL language
      • Familiar with report writing concepts and tools (SSRS and Jet Reports preferred)
      • Willing to learn new skills and have an enthusiasm for technology
      • Excellent attention to detail and an ability to produce accurate documentation
      • Enjoy working both on your own and as part of a team
      • Able to work under pressure and to tight timescales
      • Be articulate with good listening and communication skills
      • Demonstrate an ability to explain complex ideas and issues to non-technical staff.
    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 18/03/2020
    • IT and Technical
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    Systems Support Analyst (VR/3154)

    • Posted 2 months ago
    • SpecialismIT and Technical
    • LocationExeter
    • Salary£competitive

    Systems Support Analyst Exeter £ Competitive My client, who are based on the outskirts of Exeter, are currently carrying out...

    Read more
    • 18/03/2019
    • c£18,800
    • 18000 GBP
    • Plymouth Plymouth Plymouth Plymouth
    • Parts Assistant
      Plymouth
      c £18,800

      My client, who have a number of branches are looking for an Parts Assistant to help with the superb aftersales service that they provide to their long and well established customers. You will be comfortable in a customer facing role, with the ability to identify parts, provide specialist advice over the counter/telephone and support the Service Team with their day to day requirements.

      The Parts Department provides an essential service throughout the Aftersales cycle and my client is looking for a team player who will actively engage in developing the department’s success. Their aim is to build on our reputation of delivering an extremely knowledgeable and reliable service to meet all our customer needs.

      Your role as Parts Assistant will include:

      • Provide an outstanding service to our customers over the counter/telephone
      • Ensure parts are efficiently distributed to the Service Technicians as required
      • Support the Aftersales department with general administrative duties
      • Maintain stock levels within the stores
      • Order specialist parts as required
      • Carry out inventory checks to ensure all parts delivered are correct and received in
      • Engage in the promotion of all products and parts.

      Skills / experience required for the of Parts Assistant:

      • Ability to identify common motor vehicle parts, with the passion to learn about specialist items
      • Excellent communication skills with the confidence to build long lasting customer relations
      • A good level of numeracy, literacy and ICT skills
      • An accurate and organised approach to ensure efficiency during busy periods.

      Your working hours are 8.00am – 5.00pm , Monday – Friday and alternate Saturday mornings of 8.00am – 12.30pm.

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 18/01/2020
    • Customer Service,Customer Service
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    Parts Assistant (VR/3152)

    • Posted 2 months ago
    • SpecialismCustomer Service, IT and Technical
    • LocationPlymouth
    • Salaryc£18,800

    Parts Assistant Plymouth c £18,800 My client, who have a number of branches are looking for an Parts Assistant to...

    Read more
    • 01/03/2019
    • Up to £22k DOE + bonus
    • 22000 GBP
    • Exeter Exeter Exeter Exeter
    • Project Coordinator
      Exeter
      £20,000 – £22,000 DOE + bonus

      Our client is a leader in the telecoms sector and looking for a Project Coordinator to join their team.

      Your role comes into play in the delivery and installation phase with new and / or existing customers.  As the company is so busy, you will have lots of projects on at any given time so you will have the natural ability to spin lots of plates and know where projects are.

      Industry knowledge, in IT / telecoms, is preferable, but not essential.  You will receive full training on the company’s products and services.  As products and services are always developing you will have the desire to learn – and continue learning.

      What does the role of Project Coordinator involve?

      • Administration and delivery of multiple communication orders
      • Planning of resource and supplier delivery timings
      • Liaising / meeting with customers, ensuring high levels of communication for the duration of a project
      • Delivering projects on time and within budget
      • Contributing to group provisioning targets, engage in a team approach and maintain a positive working attitude.

      Skills / experience required for role of Project Coordinator:

      • Proven experience in the coordination of the delivery of a service
      • Experience in a related IT/ telecoms role is preferable, but not essential
      • Ability to prioritise own workload
      • Organisational skills
      • Tenacious
      • Team player
      • Great customer service skills
      • Full driving licence.

      As well as your basic salary, there is also a bonus – which you can expect to be £100/ month.  On occasions, you may also be required to visit a customer, but a pool car will be available.

       

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 01/03/2020
    • General Office,General Office
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    Project Coordinator VR/3123

    • Posted 3 months ago
    • SpecialismGeneral Office, IT and Technical
    • LocationExeter
    • SalaryUp to £22k DOE + bonus

    Project Coordinator Exeter £20,000 - £22,000 DOE + bonus Our client is a leader in the telecoms sector and looking...

    Read more