• 21/02/2020
    • £18k - £22k
    • 18000 GBP
    • Exeter Exeter Exeter Exeter
    • Customer Service Advisor


      £18,000 – £22,000


      We are excited to be working exclusively with our client who due to their continued growth are looking for a new member of the team as a Customer Service Advisor.  They are looking for someone who takes pride in the service that they provide to customers, happy to help their team members, positive attitude and enthusiasm to learn about the company’s products.


      You will be taking calls from our customers answering any queries they have and helping them place their orders and manage their schedules. You will also be part the internal support for our external sales team, helping them with a variety of tasks. This role requires you to be able to multitask, whilst enjoying working in a small team and a fast-paced environment.


      Your role as Customer Service Advisor will include:


      • Answering in bound telephone calls from our customers and helping them with orders and general   enquiries
      • Processing Customer Orders received via telephone or e-mail
      • Liaising with our suppliers to place orders and schedule customers required deliveries
      • Support Field based Sales Teams – for example putting together quotes
      • Build sustainable relationships with both our customers and suppliers.


      The skills and experience that we are looking for in a Customer Service Advisor


      • Great phone manner
      • “Can do” approach
      • Previous customer service experience
      • Excellent communication skills – verbal and written
      • Attention to detail
      • Manage own time
      • Experience in construction / building industry would be desirable.


      This role is office based and previous/ current roles that will be of interest include: CSA, Customer Service Assistant, Account Coordinator, or Cust Serv Advisor.  If you have experience working in the construction / building industry this would also be advantageous, but is not essential.


      Your working week is 35 hours, with a flexible start time between 8.00am – 9.00am, and will have 25 days holiday.

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 21/02/2021
    • Customer Service
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    Customer Service Advisor (VR/3546)

    • Posted 12 hours ago
    • SpecialismCustomer Service
    • LocationExeter
    • Salary£18k - £22k

    Customer Service Advisor Exeter £18,000 - £22,000   We are excited to be working exclusively with our client who due...

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    • 30/01/2020
    • £19k - £23k
    • 19000 GBP
    • Paignton Paignton Paignton Paignton
    • Account Coordinator (German speaking)


      £19,000 – £23,000

      We are delighted to be working exclusively with our client, who are a leader and experts in their field.  They pride themselves in the 1st class customer service and product knowledge that they provide.  Due to the company’s growth, they are looking for a new Account Coordinator member to join their team in their offices in Paignton.

      As your customers will be based in Germany, it is essential that you are fluent in German, as well as English.  There is also an office in Germany so you will also have contact with team members there.

      What will your role in this Account Coordinator (German speaking) be doing? 

      • Being the point of contact for your area
      • Building relationships with account stakeholders
      • Putting together quotes, letting customers know about price changes
      • Processing orders, sending samples, after-sales support
      • Notice opportunities
      • Impart product knowledge
      • Update CRM system
      • Input into how processes can be improved.

      What skills and experience are we looking for in a German speaking Account Coordinator? 

      • Fluent in German and English
      • 2 years’ experience in a customer service role
      • Excellent communication skills
      • IT literate
      • Strong drive to deliver excellent customer service
      • Positive, “can do” attitude
      • Want to keep up to date with product knowledge.

      Along with your salary of £19k – £23k (DOE) there is also a wonderful benefits package, which includes free parking, 25 days holiday (plus bank holidays), life cover and private healthcare.

      If you’d like to find out more – get in touch with Lisa for a chat!


    • Sarah West Recruitment
    • Full Time
    • 30/01/2021
    • Customer Service
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    Account Coordinator (German speaking) (VR/3514)

    • Posted 3 weeks ago
    • SpecialismCustomer Service
    • LocationPaignton
    • Salary£19k - £23k

    Account Coordinator (German speaking) Paignton £19,000 - £23,000 We are delighted to be working exclusively with our client, who are...

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