• 23/07/2019
    • £19k - £21k
    • 19000 GBP
    • Exeter Exeter Exeter Exeter
    • Operations Assistant
      Exeter outskirts
      £19,000 – £20,000

      Your role as Operations Assistant, will be varied and a vital part in the process to ensure that suppliers have sent the correct products and customers receive what they have ordered.  Therefore, an eye for detail is essential.

      You will be working in a small, supportive team and full training on the systems and products will be given.  Your environment will be in a warehouse and dealing with incoming stock.

      Your role as Operations Assistant will include:

      • Checking of stock against the delivery note
      • Contacting suppliers regarding discrepancies
      • Exporting of data from SAGE to Excel
      • Picking of required items
      • Product assembly
      • Contacting couriers to arrange delivery
      • Stock management
      • Placing orders with suppliers.

      Experience/ skills required for the role of Operations Assistant: 

      • Eye for detail
      • Dexterity
      • Process driven
      • Team player
      • MS Office – inc data entry/ export of data in Excel.

      Having your own transport would be an advantage – with free parking – but there is a nearby bus stop.  The role is on a full time basis with the hours of either 8.00am – 4.30pm or 8.30am – 5.00pm.

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 23/07/2020
    • Customer Service,Customer Service
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    Operations Assistant (VR/3298)

    • Posted 6 hours ago
    • SpecialismCustomer Service, General Office
    • LocationExeter
    • Salary£19k - £21k

    Operations Assistant Exeter outskirts £19,000 - £20,000 Your role as Operations Assistant, will be varied and a vital part in...

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    • 18/07/2019
    • £25k - £30k DOE
    • 25000 GBP
    • Exeter Exeter Exeter Exeter
    • Sales and Account Coordinator
      Exeter
      £25k – £30k DOE 

      This is a brand-new role for a company that’s going from strength to strength and wants to give additional support to its field sales team and provide even better service to its customers.

      As Sales and Account Coordinator, you will be 100% based at this organisation’s office in the Exeter area.

      When it comes to customers, your role will be to build and develop relationships with those that have already been brought on board by the field sales team, which means there’ll be absolutely no cold calling. In its simplest form, your role will be to make sure that they are getting the best out of the relationship with this organisation. This could include talking to them about existing products to get their feedback, to identify if there are gaps in the product range or if there things that could improve the sales cycle, for example.

      You will feed this information back to various internal teams so they can continually evolve and improve what they offer and how they do it, to ultimately drive sales.

      You’ll also be on hand to provide support for the field sales team when they’re out meeting new prospects too.

      Fundamentally, we’re looking for someone who’s proactive, great on the phone, who can develop first class working relationships with customers and the internal teams that are field based. You’ll be given the autonomy to shape the role as you see fit – it’s a great opportunity to really make this your own!

      If this sounds like an exciting opportunity for you – get in touch with Robyn to find out more!

       

    • Sarah West Recruitment
    • Full Time
    • 18/07/2020
    • Customer Service,Customer Service
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    Sales and Account Coordinator (VR/3285)

    • Posted 5 days ago
    • SpecialismCustomer Service, Sales
    • LocationExeter
    • Salary£25k - £30k DOE

    Sales and Account Coordinator Exeter £25k - £30k DOE  This is a brand-new role for a company that’s going from...

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    • 27/06/2019
    • £20k - £24k + car + benefits
    • 20000 GBP
    • Exeter + travel (mainly in the south) Exeter + travel (mainly in the south) Exeter + travel (mainly in the south) Exeter + travel (mainly in the south)
    • Customer Trainer
      Exeter and travel (mainly Southern)
      £20,000 – £24,000 + car + bens

      Do you have a natural interest in IT/ comms and enjoy sharing your knowledge so that others understand what is, a mystery to them?  We are looking for a Customer Trainer who is confident, approachable and eager to learn yourself.  This way you will get the most out of the training sessions – which might be with a group, or on a 1-2-1 basis – as you will look at it from a user’s perspective and anticipate the questions that you will be asked.

      This is very much a customer facing role, with your time in the office carrying out admin, planning, contacting customers and liaising with internal teams.

      The ideal candidate for this role must have:

      • Excellent communication skills
      • Previous experience in customer facing role
      • Great organisational and time management skills
      • Ability to manage varied workload
      • Good administration ability
      • Flexibility
      • Ability to travel and stay away from home
      • Good working IT knowledge
      • Full UK driving licence.

      You will be fully trained on the product to ensure that you are able to give great customer service and customer care to ensure that existing and new customers will praise.  As your knowledge grows there will be the opportunity for you to develop and expand your product info and associated training.

      Do I need to have previously done training? 

      Not necessarily.  You may have previously worked in retail, talking people through different technical/ product options, or perhaps you have worked in a tech support role.  Or you may have done training internally.  What is important is that you quickly build up a rapport with people, listen and want to help.  Their level of understanding and knowledge will be different so you will need to adapt your approach and delivery to suit.

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 27/06/2020
    • Customer Service,Customer Service,Customer Service
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    Customer Trainer (VR/3262)

    • Posted 4 weeks ago
    • SpecialismCustomer Service, IT and Technical, Sales
    • LocationExeter + travel (mainly in the south)
    • Salary£20k - £24k + car + benefits

    Customer Trainer Exeter and travel (mainly Southern) £20,000 - £24,000 + car + bens Do you have a natural interest...

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    • 01/04/2019
    • Up to £20k DOE
    • 20000 GBP
    • Exeter Exeter Exeter Exeter
    • Support Advisor
      Exeter
      Up to £20k DOE

      As a Support Advisor, you’ll be joining a highly successful and growing company to support their customers with any issues or questions they may have. This role would be perfect for someone who is technically minded, loves helping people and has a strong background in Customer Service. You’ll be joining a friendly team who are forward thinking and passionate about what they do!

      Your key skills as a Support Advisor will include:

      • Being naturally confident on the phone, with good listening skills and compassion
      • An interest in tech/IT would be highly beneficial
      • Excellent communication skills – written and verbal
      • Able to handle a variety of queries in a fast paced environment
      • Troubleshooting and problem-solving skills
      • Patience, resilience and a flexible approach
      • Someone who thrives in a team environment
      • A good standard of IT skills
      • A keen eye for detail

      Your role on a day-to-day basis will involve:

      • Responding to customers and resolving their support queries through a variety of channels including telephone, emails and online chat
      • There will be an element of training customers in need some support over the phone
      • Getting involved with some project work as required
      • Assisting other members of the team with development, testing and bug fixes
      • Providing internal support and administering client management systems
      • Call listening
      • Covering the helpdesk out of hours (see below)

      The hours for this role are Monday to Friday, 08:30 – 18:00. There is an out of hours rota in place to cover the helpdesk during the weekend and Bank Holidays, however you can do this remotely and is generally around 1.5 hours work a day.

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 01/04/2020
    • Customer Service
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    Support Advisor (VR/3160)

    • Posted 4 months ago
    • SpecialismCustomer Service
    • LocationExeter
    • SalaryUp to £20k DOE

    Support Advisor Exeter Up to £20k DOE As a Support Advisor, you’ll be joining a highly successful and growing company...

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