• 15/10/2019
    • £8.50/ hour
    • 8000 GBP
    • Home based Home based Home based Home based
    • Customer Service Executive (15-20 hours)
      £8.50/ hour
      Home based

      We are working exclusively, for our new client, who are looking for 2 Customer Service Executives. The role will be working from home, so you will not need to worry about travel or any parking/ travel costs.  Plus, you will be working regular hours.

      The company is in the hospitality industry and you will be helping guests, hosts and contractors with their enquiries about the booking they would like to make.  Ensuring their requests are dealt with throughout their stay.  The requests for information will mainly be through online chat and email.

      Your role will be for 15 – 20 hours/ week, working between the hours of 9.00am – 7.00pm, but you could start at 3.00pm. There is also the opportunity to work weekends, and for this your hourly rate will be x 1.5.

      You will need to have your own laptop/ pc and good internet connection.  Before you go “live” and start helping people, you will receive full training on the systems that you will be working on, in person.

      This is a great opportunity for people that are wanting to work part time, knowing that you have a regular income with an exciting, growing company.

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Part Time
    • 24/03/2021
    • Customer Service
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    Customer Service Executives (VR/3391)

    • Posted 9 hours ago
    • SpecialismCustomer Service
    • LocationHome based
    • Salary£8.50/ hour

    Customer Service Executive (15-20 hours) £8.50/ hour Home based We are working exclusively, for our new client, who are looking...

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    • 14/10/2019
    • £18k - £22k
    • 18000 GBP
    • South Devon South Devon South Devon South Devon
    • Analyst
      South Devon
      £18,000 – £22,000

      Our client has the need for a new member to join the team, in this brand-new role as an Analyst.  Yes, there is certainly an element of data, collating and reporting it but you will also need to have commercial awareness.  You will naturally be proactive and not afraid to make changes to how information is recorded.

      The office is fast paced and you will get satisfaction by helping the company see where there are potential issues, what they are, spotting trends and ways to improve in either the time of entry and / or see where the info is being duplicated.

      The role sits in the customer service team where you will work closely with the account managers and feel comfortable in explaining the data and reports that you compile.

      In a nutshell, your role as Analyst will include:

      • Extract data from CRM system and others to compile reports
      • Reviewing the process that data is recorded
      • Making recommendations to improve the quality and resource requirements
      • Be the link between the customer service and account managers
      • Identify how well KPI’s and SLA’s are being achieved
      • Proactively take the initiative to discuss with account managers how improvements can be made
      • Put together graphs.

      What are we looking for in an Analyst?

      • Excellent Excel skills
      • Strong analytical skills
      • Good communication skills
      • A problem solver and being proactive
      • Ability to multi task and prioritise.

      The company have a great working environment and have so much to offer, in terms of benefits as well as opportunities and development for you!

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment Exeter
    • Sarah West Recruitment
    • Full Time
    • 14/10/2020
    • General Office,General Office
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    Analyst (VR/3386)

    • Posted 1 day ago
    • SpecialismGeneral Office, IT and Technical
    • LocationSouth Devon
    • Salary£18k - £22k

    Analyst South Devon £18,000 - £22,000 Our client has the need for a new member to join the team, in...

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    • 14/10/2019
    • Up to £25k base + uncapped commission
    • 25000 GBP
    • Exeter Exeter Exeter Exeter
    • Internal Sales Executive
      Exeter
      Up to £25k base + uncapped commission

      This is an incredibly exciting opportunity for an enthusiastic and ambitious sales person to join an award-winning, local company who are in their next phase of growth. This brand-new role, has been created within the sales team to support this.

      The role will involve the full sales cycle, developing new business leads, going out to appointments and closing a sale. This is a highly consultative and technical role, so your ability to build trusted rapport and relationships with clients is key. This is very much a development role, so there will be lots to learn and take on – you will be supported every step of the way but will learn whilst doing. There will be regular networking and events to attend and you’ll start going out to meeting straight away, alongside the Sales Manager to develop your skill set and industry knowledge – for this we do require a full UK driving licence.

      We are looking for someone who wants to develop their career, who has experience dealing with new business, B2B(1-2yrs). The ideal candidate will be ambitious, able to adapt quickly and very much a people person. The team is small but will be growing, with this role being the starting point. The main thing we are looking for is someone who has the ability to think strategically, has a passion for selling and adding value to their clients. The industry you come from isn’t important, but confidence dealing with new leads and developing a sales pitch from scratch is.

      You’ll be working between the New Business team and Account Managers, meaning your role will have elements of both. Progression is the main thing on offer here, with vast opportunity to become a more senior member of the team, whether that be in Account Management or New Business.

      The benefits:

      • Excellent and competitive base
      • Great OTE potential
      • Progression – great career prospects
      • Great holiday & additional key benefits
      • Highly supportive and nurturing working environment
      • Great team
      • Chance to join a very well established and growing company

      If this sounds like it could be your next step, please do get in touch with Robyn to find out more!

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 14/10/2020
    • Sales
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    Internal Sales Executive (VR/3390)

    • Posted 1 day ago
    • SpecialismSales
    • LocationExeter
    • SalaryUp to £25k base + uncapped commission

    Internal Sales Executive Exeter Up to £25k base + uncapped commission This is an incredibly exciting opportunity for an enthusiastic...

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    • 11/10/2019
    • Up to £30k DOE
    • 30000 GBP
    • Exeter Exeter Exeter Exeter
    • 2nd Line IT Support Technician
      Exeter
      Up to £30k DOE

      We’re recruiting for an award-winning and innovative IT firm based in Exeter who are looking for a 2nd Line IT Support Technician to join their growing team.

      The company provide virtual hosted desktop solutions, so you’ll be supporting clients remotely and supporting them with the installation and configuration of applications. This will involve setting up new customers, completing software updates and resolving helpdesk issues over the phone and using remote access.

      You’ll be someone who enjoys working in a fast-paced helpdesk team, and strives to provide excellent customer service.

      As a 2nd Line IT Support Technician we’re looking for the following skills and experience:

      • At least 3 years’ experience within a 2nd Line Support role – supporting Windows operating systems
      • Networking including DNS, AD, Exchange and Hyper-V
      • Windows Terminal Server to the level of setup and troubleshooting
      • SQL backend business applications and MS Office
      • Ability to maintain system documents to a high standard
      • An understanding of the importance of IT security
      • A Microsoft certification would be valuable
      • A full driving license is required

      You’ll be working regular working hours (Monday to Friday from 8.30am to 5.30pm) and working in a modern and bright office space.

      The company also offer a competitive salary and a generous benefits package which increase further after service.

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 11/10/2020
    • IT and Technical
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    2nd Line IT Support Technician (VR/3388)

    • Posted 4 days ago
    • SpecialismIT and Technical
    • LocationExeter
    • SalaryUp to £30k DOE

    2nd Line IT Support Technician Exeter Up to £30k DOE We’re recruiting for an award-winning and innovative IT firm based...

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    • 11/10/2019
    • £25,000
    • 25000 GBP
    • Exeter Exeter Exeter Exeter
    • Compliance and Onboarding Lead
      Exeter
      £25,000 DOE

      If you’d like to join a successful, growing team based in Exeter and would like a role where you’ll make sure that the customers that are approved to resell your products are compliant – in other words meet the criteria that this organisation have set out – then this role could be for you!

      In short, you’ll be working with new and existing resellers, or agents. For new clients, you’ll be making sure that they meet all of the criteria required – this could include looking at their processes and procedures for example – and onboarding them if that criteria has been met. There may be instances when all of the criteria have not been met and it’ll be your role to feed that back and explain what that means. It could be that the reseller will be approved for a smaller product set than they ideally want, for example.

      When it comes to existing resellers, you’ll be responsible for monitoring that they remain compliant and are able to continue selling the organisation’s products. You’ll analyse the data and report on the rates of compliance to the Department’s manager and the wider team. Spotting trends and escalating any issues, will also form part of your remit.

      You’ll be the point of contact internally regarding reseller compliance and pass on your expertise, through training, to the administrative team.

      You’ll also use your analytical skills to assess the pros and cons of the existing onboarding process and come up with and implement an improvement plan, where necessary. The plan you come up with will meet both the current and future needs of the organisation.

      It’s expected that the role will develop so there may be opportunities for progression, and part time/ shorter working hours will be considered for the right person.

      What skills will you have as a Compliance and Onboarding Lead?

      • Excellent communication skills
      • Friendly and professional telephone manner
      • Highly analytical
      • IT literate
      • Ideally, you’ll have previous onboarding experience
      • Someone who is willing to learn
      • You’ll love being part of a team

      The package

      • 35 hour working week
      • Competitive salary with a company bonus (on target 8%)
      • 24 days holiday plus bank holidays and an extra day off on your birthday!
      • Generous pension scheme
      • Staff discount
      • And more!

      There are also opportunities to progress within the company as they continue to grow.

       

       

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 11/10/2020
    • General Office
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    Compliance and Onboarding Lead (VR/3387)

    • Posted 4 days ago
    • SpecialismGeneral Office
    • LocationExeter
    • Salary£25,000

    Compliance and Onboarding Lead Exeter £25,000 DOE If you’d like to join a successful, growing team based in Exeter and...

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    • 09/10/2019
    • £22,000 + bonus!
    • 22000 GBP
    • Newton Abbot Newton Abbot Newton Abbot Newton Abbot
    • Senior Administrator
      Newton Abbot
      £22,000 + bonus!

      Our client is looking for 2 Senior Administrators who are energetic, driven, committed and will get great job satisfaction from helping people. You will be someone how naturally delivers a 1st class and efficient customer service while providing invaluable support to your customers.

      Our client truly helps and make positive changes to people’s lives. The service they provide to their customers is second to none. You will be rewarded for your work by being part of the company bonus scheme, which is paid on a monthly basis.

      The company is looking for 2 people to join their time. One of which will have a larger client base, the other will have an element of marketing. For the latter, we are not necessarily looking for someone with a marketing background.  However, you will need to be happy to/ have experience in updating a website, social media updates, putting together newsletters and sending out through a CRM system.

      Key tasks as Senior Administrator will include:

      • Answering telephone calls and dealing with face to face enquiries, giving accurate information
      • Typing and setting up documents such as letters and reports
      • Keeping computer records up to date
      • Managing staff appointments and travel arrangements
      • Assistance in the management of property searches, forming databases and mail shots
      • Filing and management of documents
      • Project Support
      • Rental property works co-ordination
      • Provide administrative support
      • Liaising with Estate agents as necessary
      • Working with Clients, Consultants, Contractors, Solicitors and Architects.

      The skills and experience we are looking for in a Senior Administrator:

      • Excellent communication skills
      • Highly organised
      • Self motivated
      • Strong attention to detail
      • Able to work well under pressure
      • A good working knowledge of Microsoft systems
      • High standard of communication, grammar, accuracy
      • A confident, professional and welcoming individual
      • Knowledge of WordPress and social media is desired (for the role to include the marketing aspect).

      If the above sounds like you and you are wanting a role that you will get a lot out of – both personally and job wise, get in touch with Lisa!

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 10/04/2020
    • General Office
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    Senior Administrator VR/3382

    • Posted 6 days ago
    • SpecialismGeneral Office
    • LocationNewton Abbot
    • Salary£22,000 + bonus!

    Senior Administrator Newton Abbot £22,000 + bonus! Our client is looking for 2 Senior Administrators who are energetic, driven, committed...

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    • 08/10/2019
    • Circa £22k
    • 22000 GBP
    • Exeter Exeter Exeter Exeter
    • 1st Line IT Systems Engineer
      Exeter
      Circa £22k

      Do you have a technical mind and enjoy helping others? Are you keen to work in a fast-paced working environment with opportunities to develop? Our client is looking for a new member to join their friendly and supportive team as a 1st Line IT Systems Engineer.

      Day to day you’ll be supporting the company’s customers to resolve their issues quickly and effectively over the phone and by email. You’ll also ensure the ticketing system runs smoothly, ensuring each ticket is resolved, escalated or closed accordingly. This process will involve logging the calls, prioritising and assigning the tickets, and keeping the customer in the loop the whole time. As someone with great communication and interpersonal skills, you’ll be all about delivering a first-class service to customers!

      As well as providing helpdesk support, you’ll also support the Head of IT with other duties from time to time. You’ll be someone who’s keen to get stuck in and learn and keeps up to date with the latest technologies and solutions too.

      Required skills and experience as a 1st Line IT Systems Engineer:

      • Previous experience in an IT based role is desirable
      • Good working knowledge of Microsoft products
      • Excellent customer service and interpersonal skills
      • High level of communication skills in writing, over the phone and in person
      • Ability to explain technical issues to technical and non-technical audiences
      • Prioritisation skills and ability to juggle multiple tasks at one time

      In return the company offer support to obtain qualifications if desired and there is potential for progression if that’s something you’re looking for. They also offer a pension scheme, private healthcare cover and a mobile phone and gym contribution scheme.

      If you’d like to know more, get in touch with Sky!

    • Sarah West Recruitment
    • Full Time
    • 08/10/2020
    • IT and Technical
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    1st Line IT Systems Engineer (VR/3385)

    • Posted 1 week ago
    • SpecialismIT and Technical
    • LocationExeter
    • SalaryCirca £22k

    1st Line IT Systems Engineer Exeter Circa £22k Do you have a technical mind and enjoy helping others? Are you...

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    • 08/10/2019
    • £23,000 - £28,000
    • 23000 GBP
    • South Devon South Devon South Devon South Devon
    • PA
      South Devon
      £23,000 – £28,000

      We are very happy to be working exclusively, again, for our client who due to the continued business growth are requiring a PA for the MD to join the team. The team is relatively small, therefore you will be someone who is willing to help others when they are busy.

      We are looking for someone who has superb organisational skills, experienced with diary management, and a “can do” attitude. Essentially, your role is the be the person who gets things done to allow the MD to spend time on the strategy and allow them to continue to be the driver for the business.   Some of the role will include things like booking a haircut, or their personal trainer.   You will ensure that they are not over booked and keeping an eye on the diary to make sure nothing has sneaked in and have the confidence to rearrange.

      What will your role as PA include?

      • Acting as 1st point of contact for enquiries and dealing with correspondence
      • Diary management of meetings/ calls
      • Arranging travel – domestic and international
      • Managing Inbox – filtering and replying on MD’s behalf, where necessary
      • Chase actions for key clients
      • Liaising with internal to arrange meetings
      • Book in car for service/ MOTs and arrange alternative
      • Take meeting notes
      • Sending information to potential new clients
      • Liaising with key team members and the coordination of colleagues time on projects
      • Collating and paying of expenses
      • Arrange meeting rooms and refreshments
      • Paying of invoices/ making appointments.

      What skills / experience are we looking for in this exceptional PA role?

      • Proven experience as a PA or other relevant administrative support experience in a senior commercial environment
      • High level of Microsoft Office – including PowerPoint would be an advantage
      • Highly organised
      • Ability to organise a daily workload by priorities
      • Must be able to meet deadlines in a fast-paced quickly changing environment
      • A proactive approach to problem-solving with strong decision-making skills
      • Professional level verbal and written communications skills
      • High level of confidentiality
      • ‘Can do’
      • Full driving licence.

      The hours are on a full time basis 8.00am – 4.30pm – Monday – Friday, with some flexibility for the right candidate. This is a wonderful opportunity – get in touch with Lisa for more info!

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment PA Full time South Devon
    • Sarah West Recruitment
    • Full Time
    • 17/04/2020
    • General Office
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    PA (VR/3384)

    • Posted 1 week ago
    • SpecialismGeneral Office
    • LocationSouth Devon
    • Salary£23,000 - £28,000

    PA South Devon £23,000 - £28,000 We are very happy to be working exclusively, again, for our client who due...

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    • 03/10/2019
    • £18k - £21k
    • 18000 GBP
    • IT Support Analyst

      Exeter

      £18 – £21k

      We’re recruiting for two IT Support Analysts to join a growing technology team based in Exeter. Using specialised technologies and integrated systems, they support clients within the retail industry across the UK and Europe. Their clients are reliant on the IT support to ensure they remain operational, so you’ll play a really pivotal role and be someone who gets real satisfaction from providing great customer service.

      Day to day you will be responsible for resolving all service and user requests end to end, with a focus on EPOS systems, operating systems and hardware (laptops, printers, computers and smartphones) and other payment systems.

      What skills are required for the role of IT Support Analyst?

      • At least 1 years’ experience in a 1st or 2nd Line support environment, although we’d potentially consider someone from a call centre background with an interest in IT too
      • Experience supporting Windows operating systems
      • Excellent communication skills with a professional telephone manner
      • Ability to work well under pressure in a busy environment
      • Experience within a retail or FMCG industry would be a bonus

      You’ll receive excellent training and there are opportunities to progress within the company too. They offer a great benefits package including a company pension, 25 days holiday plus bank holidays, and options for overtime.

      Your hours will be on a shift rota basis covering between 7.00 am and 9.00 pm. The shifts are: 7.00 am – 3.00 pm, 9.00 am – 5.00 pm and 1.00 pm – 9.00 pm. There will be occasional weekend work, but this will be a maximum of 2 days a month and you’ll be paid time and a half or you can have a day off in lieu if you prefer.

      Due to the location, it is also an advantage to have your own transport.

    • %%title%% %%page%% %%sep%% %%sitename%% Recruitment
    • Sarah West Recruitment
    • Full Time
    • 03/10/2020
    • IT and Technical
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    IT Support Analyst (VR/3383)

    • Posted 2 weeks ago
    • SpecialismIT and Technical
    • Salary£18k - £21k

    IT Support Analyst Exeter £18 - £21k We’re recruiting for two IT Support Analysts to join a growing technology team...

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