Inbound Sales Advisor
Exeter
Up to £21k + incentive (OTE c£31k)

The successful candidate will handle a high volume of inbound and outbound calls, in order to attract new customers and up/cross-sell to existing ones too. Using your sales skills, you will look to make the most of every conversation to realise opportunity in the company’s core product set, within IT and communications.

More specifically, you will be responsible for:

• Maximising sales (new sales, cross-sell, up-sell) opportunities, maintaining a consistently strong conversion rate across all products and services
• Answering inbound calls, effectively profiling customers to ascertain areas of opportunity and ensuring timely engagement with key stakeholders
• Generating opportunities by making outbound calls, following up marketing campaigns and cross-selling to existing customers
• Building effective relationships with customers, understanding their needs and recommending relevant solutions and services
• Ensuring all customer interactions (phone calls, emails, opportunities) and recorded and pro-actively managed in the CRM
• Effectively building and managing your sales pipeline. Demonstrating clear understanding of the sales cycle and provide accurate forecast information
• Working effectively in a virtual team across multiple geographic locations, maintaining a strong internal network
• Adhering to all appropriate processes and procedures and recommend improvements where appropriate
• Evidencing knowledge of competitors and market and share this knowledge with others
• Working as a key part of the team, sharing responsibility for own and others motivation and positivity
• Undertaking all work with the full understanding and application of Data Protection law and principles.

To be successful in your application you will be able to demonstrate the following experience:

• Be pro-active and motivated to achieve and exceed targets
• Be confident in opening cross-sell conversations
• Have previous sales experience (ideally gained in a technology focused organisation)
• Be willing to learn about new technologies
• Be proficient in customer interaction through excellent verbal and written communication skills
• Excellent interpersonal & relationship management skills
• Experience of working to KPI’s

You will be joining an excellent company with a brilliant progression structure. You’ll be based in a newly refurbished office with onsite parking and free breakfast every morning.

If this is the next step for you apply now or get in touch with Robyn to find out more!

Business Development Executive
Exeter
£18k – £22k DOE + uncapped commission

If you’re fluent in Greek, Spanish or Portuguese and would like a new job for January – Robyn would like to hear from you!

You’ll be working for an award-winning professional services company in the heart of Exeter, who are looking to add to their already brilliant sales team – to work on a new campaign they’ve just been awarded!

What you’ll be doing?

This is a telephone based role where you’ll be making outbound calls to business customers on behalf of your client. Training will be given and you’ll be working for an excellent manager. Don’t imagine for a second that this is your typical call centre environment – it’s not! There’s no script, unrealistic targets and you’ll be surrounded by a happy and supportive team. There is an excellent commission scheme in place so you’ll be rewarded for your performance and your salary will be reviewed regularly too.

We are looking for someone who is outgoing, positive, has the drive to succeed and loves talking to people. Experience in outbound calling is a bonus but if you’re someone with potential – we’d equally love to hear from you!

The role’s full time however if you’re looking for reduced hours – there’s some flexibility.

What’s it like to work there?

The role’s full time however if you’re looking for reduced hours – there’s some flexibility.

This company’s full to overflowing with awesome people. They’re a hard working bunch but rewarded for it. Like pizza on a Friday? Fancy earning yourself a trip abroad? Like a bit of social team building? That’s exactly what you’ll get on top of your earnings and other benefits.

Systems (Business) Analyst
Honiton
£30,000

Are you looking for a new role in an innovative, fast growing, and forward thinking business as a Systems (Business) Analyst?   Your role will be to understand and document the needs of stakeholders across the business in order to design, develop and deliver new and existing software solutions to meet those needs.

Your responsibilities as Systems (Business) Analyst will include:

• Work with 3^rd party developers to manage the development and design of new software solutions by analysing business requirements; studying existing system capabilities; constructing use case diagrams; writing scoping and requirement specifications; analysing and managing risks; developing implementation and training plans
• Collate and prioritise stakeholder feedback for existing in-house systems
• Be responsible for delivering regular project status updates as well as conducting sprint, demo and retrospective reviews
• Work with the relevant stakeholders to ensure that enhancements and new developments are delivered on time, to the expected quality and on budget
• Communicate system changes to users
• Provide 3rd line support for the company’s applications (office management CRM / booking system, Office 365 and other bespoke franchise support applications)
• Produce and maintain documentation for the company’s bespoke IMS applications (including user guides, procedural specs and technical specs)
• Be aware of technology advances to make our solutions more beneficial to stakeholders
• Provide training for the company’s bespoke applications for all staff
• Establish and maintain excellent working relationships with Head Office staff, the Franchise Network and 3^rd party suppliers
• Assist/ provide support for the IT Support Officer in the delivery of IT support for Head Office staff and the Franchise network.

In your role, as the Systems (Business) Analyst, you will be the person who deals with anyone and everyone at all levels and in all departments so will naturally be a people person, someone who can “translate” tech info.  You will be a self-starter, preferably worked, or have an understanding of Agile and dealing with 3^rd party development agencies, or perhaps you will be been a developer yourself.  As well as a skilled negotiator, developing relationships with all stakeholders you will also have experience of delivering a product.  There will be a need to do some travel, but in the main you will be office based.  The environment is one that is lively, open plan and you will hot desk.

Marketing Manager/Digital Executive
Exeter
Competitive salary of up to £33,000 (FTE) depending on experience

Our client is a growing, Exeter based, technical organisation keen to hire an experienced generalist into a marketing role that’s both strategic and hands on.

Key responsibilities

• Liaise with creative and digital agencies to manage marketing campaigns.
• Identify new market opportunities and shape the brand and messaging.
• Manage a full marketing mix including; press releases, white papers, case studies, surveys, telemarketing and digital campaigns.
• Confidently lead on tactical marketing activities and be actively involved in day to day marketing activities.
• Demonstrate the ability to work at strategic and operational level.
• Develop and manage lead-generating campaigns and digital marketing including PPC, email marketing, B2B social media, print and online display advertising.
• Manage marketing budget, ensure ROI and provide effective marketing planning.
• Raise the company social media profile including; twitter, LinkedIn (writing blogs and website content together with agencies).
• Managing /attending workshops, PR events and other client facing events.
• Key skills

The person

• Educated to degree level/ higher diploma in a business and/or marketing discipline and/or CIM qualifications.
• Be an exceptional marketing professional with B2B marketing background and extensive experience across the full marketing mix, preferably in an IT or technical environment.
• Commercially aware with an excellent understanding of client relationships.
• Excellent written and interpersonal communication skills.
• The ability to work independently and be part of a team.
• Strong digital marketing skills and understand content marketing, experience of SEO and copy writing skills.
• Strong organisational skills with excellent accuracy and attention to detail.
• Must be willing to travel when required.

Benefits

Benefits package which includes flexible/home working, company pension scheme, training, loyalty bonus options and 25 days holiday.

HR Administrator (3 month FTC)
Exeter
£19,500

Our client is looking for an HR Administrator to join their team.  This will be a varied, but vital role, in the HR team.  You do not need to have experience working in HR, but you need 1^st class admin skills, have great communication and organisational skills, and of course that eye for detail.

The role is on a fixed term contract basis of 3 months, full time with an immediate start.

Your role of HR Administrator will include:

• Liaising with recruitment agents, advertising job vacancies, arranging interviews and preparing correspondence for new employees
• Requesting/ collecting references for new potential employees, including DBS & background checks
• Preparing interview packs, booking meeting rooms
• Induction for new staff, including booking induction meetings
• Collation of new staff paperwork
• Maintenance of up to date job descriptions and regular appraisal documentation for all staff
• Management of holiday benefits
• Answering telephone enquiries and general office duties
• Preparing monthly HR information for payroll processing.

What we are looking for in an HR Administrator:

• Experience in MS Office products, including Microsoft Outlook, Word & Excel
• Excellent communication skills and high level of accuracy on all tasks
• Experience of working to tight deadlines
• Strong organisational skills and the ability to prioritise tasks accordingly
• Knowledge of HR database desirable.

Senior Telesales Executive (B2B)
Exeter
£25k (poss negotiation) + commission (OTE c£40k)

Our client is a growing organisation within financial services who have a busy and very successful sales team in central Exeter. They’ve just launched a new product range and are adding to their already successful sales team to speak to new, existing and lapsed clients. Some of the calls will be warm and some cold – so you’ll need to be a telesales professional who enjoys cold calling, generating new business and relationship building with/selling to existing business clients.

We are looking for a highly experienced, senior telesales professional who has a proven background in a similar telephone based role. You’ll be motivated by high earnings and keen to make your mark within this new team.

It’s a professional, open plan, environment and the rest of the team are all ‘high energy’ and high achievers. There is potentially scope for career development as well as high earnings.

You’ll have a laptop, phone, realistic targets, a strong database to work from, great training, be working with some excellent colleagues under the guidance of a highly experienced management team – what’s not to like!

Accounts Assistant – Sales Ledger
Exeter
£20,000 – £24,000 (DOE)

Due to the company’s growth, we are recruiting for a new role in the finance team for an Accounts Assistant, with your focus on the Sales Ledger.  This great company who are based on the outskirts of Exeter, are progressive and evolving in their outlook and approach.  This role will see you having contact with all departments and all levels, as well as customers.

The company uses Netsuite and whilst experience in this accounting system is preferable, it is not essential, as you will receive full training.

The role will see you dealing the complete Sales Ledger part of accounts.  This is will include:

• invoices (and of course checking that the correct amount and info has been included!)
• credit notes
• queries from customers
• carrying out reconciliations of the bank and sales ledger
• aged debtors accounts
• sales analysis and reports
• setting up payment plans and processing the payments
• updating and maintaining share payments and commissions.

As a result, you will be in contact with colleagues in all departments.

What we are looking for in an Accounts Assistant – Sales Ledger:

• Working knowledge and experience in a sales ledger role
• AAT Level 2/3 – or relevant work related experience to this level
• Team player
• Attention to detail
• Ability to deal with multiple payment plans
• Flexible attitude
• Good organisational skills
• Excellent communication skills
• Netsuite (not essential).

The role is full time, Monday to Friday. Along with the competitive salary, the company offers a great benefits package that includes: gym membership, Company pension scheme, Death in service benefit, Family Healthcare package. Along with a real team, and inclusive, environment that makes your working day fun, as well as great support from everyone.

Business Development Executive – fluent German speaker
£19k-£24k base (depending on experience) + Profit Related Pay Scheme
Tavistock – flexible hours available

Our client is a fast growing international business based in Tavistock who work with a wide range of hugely successful organisations. Due to their continued growth – they’re looking for a German speaking Business Development Executive to join their fabulous team!

What will you be doing?

You’ll be creating and developing new business relationships and opportunities on behalf a client, over the phone. You’ll be talking to key decision makers about the products and service that your client provides to ultimately get a sale negotiated and agreed.

You’ll be someone who can come up with imaginative ideas for sales campaigns – that you’ll be happy to evolve and adapt as your experience grows.

You’ll get in depth training on the company you’ll be talking about, plus their products and services. The main thing for this role is that you must be a fluent German speaker.

Person-wise you’ll someone who comes across well and is good at starting and developing business relationships over the phone. You’ll be professional, able to adapt to talking to all different kinds of people and someone who likes to get that sale agreed!

The company’s open-minded when it comes to the hours of work. Full time would be awesome but if you’d prefer part time – there’s flexibility on offer too!

We’d love to hear from grads, people with previous customer service or sales experience and those who are intrigued to know more as full training will be given!

Our client is a very successful professional services company in central Exeter who are looking to increase the size of their brilliant sales team. This is a telephone based role where you’ll be working from a database to make outbound calls to sell the company’s services. It’s a warm and welcoming environment, you’ll be working as part of a happy, successful, professional team and being managed by an excellent manager who’ll train and support you – there will be fantastic training, realistic career prospects and normal office hours with some great benefits too.

We are looking for someone who is outgoing, positive, has the drive to succeed and loves talking to people. Experience in outbound telemarketing/telesales is a bonus but equally someone with potential will also be considered.

You must be happy working in a predominantly telephone based role, have good IT skills and the ‘fire’ to work to and exceed targets. There is an excellent commission scheme in place so you’ll be rewarded for your performance and your salary will be reviewed regularly too.

New Business Manager
Exeter
£25k – £30k base + uncapped commission (£45k-50k OTE)

We’re working with a super successful organisation that’s based in central Exeter who is looking to add to their already brilliant sales team, with the addition of a New Business Manager.

This role is all about generating, developing and converting new business opportunities for the company’s B2B professional services – it’ll be down to you to manage the sales process from start to finish which it’s expected you’ll do in a number of ways. This will include:

• Responding to inbound sales enquiries
• Outbound calling to generate sales opportunities
• Meeting with prospective customers face to face – this could involve travel around the UK
• Networking – this might include events, trade shows, expos and other relevant events
• Using social media to identify potential customer needs and establish yourself as the ‘go to person’ in this industry

You’ll work closely with prospective customers, in a consultative way, to capture their requirements and translate these in to meaningful written proposals. Delivering pitches face to face will also be important part of this role to close the sale.

As the sale draws to a close, you’ll work closely with the relevant Account Manager or Account Director to make sure there’s a smooth handover ahead of the ‘go-live’.

What experience will you have?

You’ll have a good number of year’s B2B new business sales experience under your belt and can demonstrate that you’re used to achieving (and smashing!) sizeable but achievable targets. Ideally you’ll have been in a similar, stand alone role so you can show that you’re a self starter and ambitious.

While you’ll be joining a small sales team, you’ll be based at the company’s head office – so you’ll be part of a much larger team with a busy and buzzy working environment.

We are looking for someone who is outgoing, positive and has the drive to succeed – get in touch with Robyn to find out more!

Sales Manager
Exeter
Up to £25k (£45k OTE)

We’re looking for a Sales Manager to join this well established and hugely successful establishment that specialises in a range of high end, high value products.

You’ll be managing a small team of successful sales consultants as well as being responsible for the day to day running of the site too.

As well as the management side, you’ll also be expected to achieve a sales target. You’re someone with significant sales experience who’s incredibly comfortable selling products primarily to consumers but to businesses too. Two thirds of sales are currently achieved over the phone, however face to face will still form a significant part of this role.

You’ll be extremely presentable as you’ll be meeting and greeting customers regularly. Being retail based, you’ll be good at engaging with and adapting to a wide range of people. You’re not judgemental and know instinctively how to make everyone who walks through the door feel they’re a valued customer.

When you’re not engaged in face to face activity, this is when you’ll get the time to be on the phone to existing and potential customers. There’s already an extremely loyal customer base however you’ll be expected to bring in your own clients over time too.

Full training will be given on the products – so your industry background is to an extent less relevant – however an absolute must is having that combination of face to face and phone sales experience, coupled with experience of managing a team.

In return there’s a good base salary with the opportunity to earn uncapped commission. While there’s a target to hit – this are realistic and achievable.

You’ll be working five days out of seven, that’ll include two weekends a month.

If you’d like to know more – Robyn would love to hear from you!

Sales Consultant
Exeter
£18k – £20k + uncapped commission (£40k OTE)

We’re looking for three Sales Consultants to join a well established and hugely successful establishment that specialises in a range of high end, high value products.

You’ll be someone with significant sales experience who’s incredibly comfortable selling products primarily to consumers but to businesses too. Two thirds of sales are currently achieved over the phone, however face to face will still form a significant part of this role.

You’ll be extremely presentable as you’ll be meeting and greeting customers regularly. Being retail based, you’ll be good at engaging with and adapting to a wide range of people. You’re not judgemental and know instinctively how to make everyone who walks through the door feel they’re a valued customer.

When you’re not engaged in face to face activity, this is when you’ll get the time to be on the phone to existing and potential customers. There’s already an extremely loyal customer base however you’ll be expected to bring in your own clients over time too.

Full training will be given on the products – so your industry background is to an extent less relevant – however an absolute must is having that combination of face to face and phone sales experience.

In return there’s a good base salary with the opportunity to earn uncapped commission. While there’s a target to hit – this are realistic and achievable.

You’ll be working five days out of seven, that’ll include two weekends a month.

If you’d like to know more – Robyn would love to hear from you!

Marketing Campaigns Manager
Exeter
c£25k, negotiation for the right person.

Our client is a fast growing agency in Exeter looking to add to their team, due to growth. They provide a service that helps their clients make the most of their customer data and related CRM systems in order to increase sales and improve the customer journey.

The successful applicant will be a marketer who is excellent at both strategy/consultation as well as the technical side of things ie ‘hands on set up’ of the systems, processes and messaging. We’re looking for a marketer who is an expert in ‘demand generation’ and who can look at the whole picture of a customer journey, from their initial contact and working through the sales process with all the relevant touch points, although it’s likely you’ll get involved in other marketing related projects that contribute.

Your role will be client facing and all about ensuring that your customers have the best possible advice, support and hands on skill from this team. Whilst you won’t manage anyone you will take a lead on this aspect of the company’s workload.

You’ll be joining a small, professional, warm/friendly team with big aspirations and a great track record! We’re looking for you to be a great team fit but also to have proven experience specifically around demand generation and therefore experience using CRM systems, automated emails platforms such as Marketo or Dotmailer, creating or being involved in creating personalised emails and landing pages. Passion for customer journeys, the demand generation funnel and automation would also be expected.

The company have an exceptional working environment, great benefits package and you’ll be joining a fantastic team.

Sales Administrator
South Devon
£20,000 – £22,000

We’re on the lookout for an enthusiastic Sales Administrator for this awesome company who’s Head Office is based in beautiful South Devon.  Their market is very much concentrated around the “hipster” culture.

Your main role will be to support the sales team who are a very friendly and welcoming bunch! It’s a great time to join the team as the company continues to go from strength to strength and there are also career progression opportunities for those who are looking to develop.

Your role is very much customer focussed so will be someone that is naturally comfortable talking about the products with your enthusiasm about the product shining through.  To add value, you will also get out to see customers – place a face to the name and be the person that they enjoy talking to and help spread the word about how great you and the company are!

Business Development Assistant
Exeter (central)
Up to £17k – £18k, + quarterly bonus

This is brand new role for someone who’ll support the Director of Sales and Sales Account Manager for this globally successful company. While similar experience would be great, this company would equally like to hear from those who are starting out in their career too.

More than anything, you’ll be someone who wants to deliver top notch service to customers and the sales team as you’ll be the one to help the department run like clock work! You’ll be pulling together and sending out customer proposals and other documents, as well as tracking and monitoring sales activity. Setting up calls and demonstrations for the team will also be part of your role.

You’ll be the main contact for customers if they have questions about their contracts, proposals or any other general queries. Providing updates to customers – for example by email – will also be an important part of your job.

We’re looking for someone with incredible attention to detail and organisational skills. You’ll be confident and happy dealing with customers, coupled with a desire to learn.

You’ll be based in central Exeter, although this company has other locations globally and the customers you’ll deal with will be largely based in Europe, the Middle East and Africa.

What will you get in return?

• A basic salary of up to £18k
• A bonus based on team performance – paid quarterly
• Comprehensive training
• A Group health plan
• Contributory pension

Business Development Manager
Exeter
Up to £45k DOE + commission

We are looking for someone who’s got developing, nurturing and closing high value sales down to a fine art. Due to this company’s continued success and growth they’re looking for two experienced Business Development Managers to join their team and be instrumental in the organisation continuing to go from strength to strength.

The company you’ll be working for deliver specialist B2B digital solutions that are tailor made for their customers. A ‘must have’ is previous business development experience in a similar industry – so a background in IT, software or other technical sales is a priority.

What will you be doing?

This will be a varied role that will see you identify opportunities and manage the sales process with your prospects from start to finish.

You’ll work closely with prospective customers to capture their requirements and translate these in to meaningful written proposals. Delivering pitches face to face will also be important part of this role.

A large part of the job is about building relationships and nurturing them over the long term. The type of solutions this organisation provides mean there can often be a fairly lengthy sales cycle involved – so you’re not someone who is looking for a quick close.

You’ll also need to build and develop relationships with the internal team who’s expertise you’ll draw on to support your sales activity. Likewise there may be partner organisations involved too who you’ll need to engage.

What will you be like? 

First and foremost you have a highly professional and consultative sales style. You like success and are happy to work to sales targets – and you’re happy to do this over a long period of time, if necessary.

A technology background is an absolute must. As is demonstrable experience of building and maintaining great relationships with colleagues, customers and other partner organisations.

It goes without saying that your communication and relationship building skills are second to none!

If this sounds like you and you’d like to find out more – send your CV to Sarah or get in touch to find out more!

Customer Service Advisor – New Business
Exeter
£18,000 – £20,000 + great package + bonus!!!

As a Customer Service Advisor you will be someone who is naturally confident on the phone and has the ability to deal with many and varied questions.  You like to be busy at work and look forward to dealing with keeping up to date with policies, helping others, giving 1^st class customer service and be a team player.

What experience is required for the role of Customer Service Advisor?

• Previous customer service experience within a busy service centre environment
• Great communications skills
• Ability to keep up to date with legislative / policy changes
• Previous medical insurance / financial services knowledge would be an advantage
• Minimum of 4 GCSE’s or equivalent, including grade A*-C in English and Maths (essential).

The Package!

• Monday to Friday, 35 hour working week
• Starting salary of £18k – £20k
• Annual Company bonus scheme
• 24 days holiday plus bank holidays per annum
• An extra day off for your birthday
• Generous Company Pension Scheme
• Private Medical Insurance, Income Protection Insurance & Death in Service cover
• Salary sacrifice schemes – Cycle to Work, Payroll Giving & Childcare Vouchers
• Employee reward scheme
• Employee Assistance Programme
• On-site cycle racks and changing rooms
• Free on-site car parking.

Trainee Recruitment Consultant
Exeter
Base salary £18k-23k + tiered commission

This is a first-class opportunity for someone who’s looking to kick start a career in the recruitment industry.

You’ll be joining a super well-established and growing agency that specialise in both temporary and permanent recruitment, that has UK-wide reach and are experts in their field.

What you’ll be doing?

You’ll undergo a comprehensive training programme that’ll see you well supported along the way by the current team of Consultants. The aim will be that you’ll eventually manage your own geograhphical area, making sure it grows in terms of reputation and profitability and that are jobs are filled efficiently and promptly with the right candidates.

You’ll also be someone who’s proactive when it comes to finding new business with new and existing clients.  Delivering top notch service to clients is also right ‘up there’ in importance to make sure this company’s professional and efficient reputation is not only maintained, but also grows.

You’ll be expected to…

Manage the recruitment process from start to finish, efficiently, making sure that you have a good understanding of your clients needs. Matched CVs will be sent quickly, converted to interviews where appropriate and therefore jobs are filled in a timely fashion with the right candidates.

It’ll be down to you to manage your candidates at all stages of the hiring process and make there is regular communication throughout. You’ll provide them with support to ensure they have the best possible chance of finding employment.

Great communication will be a big part of this job so you’ll be someone who’s able to pull together great written adverts, can converse easily over the phone and face to face and use social media to attract candidates as appropriate.

What you’ll get in return

• A good base salary
• Tiered commission
• 25 days holiday (plus Bank Holidays)
• Regular incentives – prizes, trips, bonuses, late starts/early finishes etc.

If this sounds like it could be for you – get in touch with Sarah to find out more!