Analyst
South Devon
£18,000 – £22,000

Our client has the need for a new member to join the team, in this brand-new role as an Analyst.  Yes, there is certainly an element of data, collating and reporting it but you will also need to have commercial awareness.  You will naturally be proactive and not afraid to make changes to how information is recorded.

The office is fast paced and you will get satisfaction by helping the company see where there are potential issues, what they are, spotting trends and ways to improve in either the time of entry and / or see where the info is being duplicated.

The role sits in the customer service team where you will work closely with the account managers and feel comfortable in explaining the data and reports that you compile.

In a nutshell, your role as Analyst will include:

• Extract data from CRM system and others to compile reports
• Reviewing the process that data is recorded
• Making recommendations to improve the quality and resource requirements
• Be the link between the customer service and account managers
• Identify how well KPI’s and SLA’s are being achieved
• Proactively take the initiative to discuss with account managers how improvements can be made
• Put together graphs.

What are we looking for in an Analyst?

• Excellent Excel skills
• Strong analytical skills
• Good communication skills
• A problem solver and being proactive
• Ability to multi task and prioritise.

The company have a great working environment and have so much to offer, in terms of benefits as well as opportunities and development for you!

Internal Sales Executive
Exeter
Up to £25k base + uncapped commission

This is an incredibly exciting opportunity for an enthusiastic and ambitious sales person to join an award-winning, local company who are in their next phase of growth. This brand-new role, has been created within the sales team to support this.

The role will involve the full sales cycle, developing new business leads, going out to appointments and closing a sale. This is a highly consultative and technical role, so your ability to build trusted rapport and relationships with clients is key. This is very much a development role, so there will be lots to learn and take on – you will be supported every step of the way but will learn whilst doing. There will be regular networking and events to attend and you’ll start going out to meeting straight away, alongside the Sales Manager to develop your skill set and industry knowledge – for this we do require a full UK driving licence.

We are looking for someone who wants to develop their career, who has experience dealing with new business, B2B(1-2yrs). The ideal candidate will be ambitious, able to adapt quickly and very much a people person. The team is small but will be growing, with this role being the starting point. The main thing we are looking for is someone who has the ability to think strategically, has a passion for selling and adding value to their clients. The industry you come from isn’t important, but confidence dealing with new leads and developing a sales pitch from scratch is.

You’ll be working between the New Business team and Account Managers, meaning your role will have elements of both. Progression is the main thing on offer here, with vast opportunity to become a more senior member of the team, whether that be in Account Management or New Business.

The benefits:

• Excellent and competitive base
• Great OTE potential
• Progression – great career prospects
• Great holiday & additional key benefits
• Highly supportive and nurturing working environment
• Great team
• Chance to join a very well established and growing company

If this sounds like it could be your next step, please do get in touch with Robyn to find out more!

2^nd Line IT Support Technician
Exeter
Up to £30k DOE

We’re recruiting for an award-winning and innovative IT firm based in Exeter who are looking for a 2^nd Line IT Support Technician to join their growing team.

The company provide virtual hosted desktop solutions, so you’ll be supporting clients remotely and supporting them with the installation and configuration of applications. This will involve setting up new customers, completing software updates and resolving helpdesk issues over the phone and using remote access.

You’ll be someone who enjoys working in a fast-paced helpdesk team, and strives to provide excellent customer service.

As a 2^nd Line IT Support Technician we’re looking for the following skills and experience:

• At least 3 years’ experience within a 2^nd Line Support role – supporting Windows operating systems
• Networking including DNS, AD, Exchange and Hyper-V
• Windows Terminal Server to the level of setup and troubleshooting
• SQL backend business applications and MS Office
• Ability to maintain system documents to a high standard
• An understanding of the importance of IT security
• A Microsoft certification would be valuable
• A full driving license is required

You’ll be working regular working hours (Monday to Friday from 8.30am to 5.30pm) and working in a modern and bright office space.

The company also offer a competitive salary and a generous benefits package which increase further after service.

Compliance and Onboarding Lead
Exeter
£25,000 DOE

If you’d like to join a successful, growing team based in Exeter and would like a role where you’ll make sure that the customers that are approved to resell your products are compliant – in other words meet the criteria that this organisation have set out – then this role could be for you!

In short, you’ll be working with new and existing resellers, or agents. For new clients, you’ll be making sure that they meet all of the criteria required – this could include looking at their processes and procedures for example – and onboarding them if that criteria has been met. There may be instances when all of the criteria have not been met and it’ll be your role to feed that back and explain what that means. It could be that the reseller will be approved for a smaller product set than they ideally want, for example.

When it comes to existing resellers, you’ll be responsible for monitoring that they remain compliant and are able to continue selling the organisation’s products. You’ll analyse the data and report on the rates of compliance to the Department’s manager and the wider team. Spotting trends and escalating any issues, will also form part of your remit.

You’ll be the point of contact internally regarding reseller compliance and pass on your expertise, through training, to the administrative team.

You’ll also use your analytical skills to assess the pros and cons of the existing onboarding process and come up with and implement an improvement plan, where necessary. The plan you come up with will meet both the current and future needs of the organisation.

It’s expected that the role will develop so there may be opportunities for progression, and part time/ shorter working hours will be considered for the right person.

What skills will you have as a Compliance and Onboarding Lead?

• Excellent communication skills
• Friendly and professional telephone manner
• Highly analytical
• IT literate
• Ideally, you’ll have previous onboarding experience
• Someone who is willing to learn
• You’ll love being part of a team

The package

• 35 hour working week
• Competitive salary with a company bonus (on target 8%)
• 24 days holiday plus bank holidays and an extra day off on your birthday!
• Generous pension scheme
• Staff discount
• And more!

There are also opportunities to progress within the company as they continue to grow.

Senior Administrator
Newton Abbot
£22,000 + bonus!

Our client is looking for 2 Senior Administrators who are energetic, driven, committed and will get great job satisfaction from helping people. You will be someone how naturally delivers a 1st class and efficient customer service while providing invaluable support to your customers.

Our client truly helps and make positive changes to people’s lives. The service they provide to their customers is second to none. You will be rewarded for your work by being part of the company bonus scheme, which is paid on a monthly basis.

The company is looking for 2 people to join their time. One of which will have a larger client base, the other will have an element of marketing. For the latter, we are not necessarily looking for someone with a marketing background.  However, you will need to be happy to/ have experience in updating a website, social media updates, putting together newsletters and sending out through a CRM system.

Key tasks as Senior Administrator will include:

• Answering telephone calls and dealing with face to face enquiries, giving accurate information
• Typing and setting up documents such as letters and reports
• Keeping computer records up to date
• Managing staff appointments and travel arrangements
• Assistance in the management of property searches, forming databases and mail shots
• Filing and management of documents
• Project Support
• Rental property works co-ordination
• Provide administrative support
• Liaising with Estate agents as necessary
• Working with Clients, Consultants, Contractors, Solicitors and Architects.

The skills and experience we are looking for in a Senior Administrator:

• Excellent communication skills
• Highly organised
• Self motivated
• Strong attention to detail
• Able to work well under pressure
• A good working knowledge of Microsoft systems
• High standard of communication, grammar, accuracy
• A confident, professional and welcoming individual
• Knowledge of WordPress and social media is desired (for the role to include the marketing aspect).

If the above sounds like you and you are wanting a role that you will get a lot out of – both personally and job wise, get in touch with Lisa!

1st Line IT Systems Engineer
Exeter
Circa £22k

Do you have a technical mind and enjoy helping others? Are you keen to work in a fast-paced working environment with opportunities to develop? Our client is looking for a new member to join their friendly and supportive team as a 1^st Line IT Systems Engineer.

Day to day you’ll be supporting the company’s customers to resolve their issues quickly and effectively over the phone and by email. You’ll also ensure the ticketing system runs smoothly, ensuring each ticket is resolved, escalated or closed accordingly. This process will involve logging the calls, prioritising and assigning the tickets, and keeping the customer in the loop the whole time. As someone with great communication and interpersonal skills, you’ll be all about delivering a first-class service to customers!

As well as providing helpdesk support, you’ll also support the Head of IT with other duties from time to time. You’ll be someone who’s keen to get stuck in and learn and keeps up to date with the latest technologies and solutions too.

Required skills and experience as a 1^st Line IT Systems Engineer:

• Previous experience in an IT based role is desirable
• Good working knowledge of Microsoft products
• Excellent customer service and interpersonal skills
• High level of communication skills in writing, over the phone and in person
• Ability to explain technical issues to technical and non-technical audiences
• Prioritisation skills and ability to juggle multiple tasks at one time

In return the company offer support to obtain qualifications if desired and there is potential for progression if that’s something you’re looking for. They also offer a pension scheme, private healthcare cover and a mobile phone and gym contribution scheme.

If you’d like to know more, get in touch with Sky!

PA
South Devon
£23,000 – £28,000

We are very happy to be working exclusively, again, for our client who due to the continued business growth are requiring a PA for the MD to join the team. The team is relatively small, therefore you will be someone who is willing to help others when they are busy.

We are looking for someone who has superb organisational skills, experienced with diary management, and a “can do” attitude. Essentially, your role is the be the person who gets things done to allow the MD to spend time on the strategy and allow them to continue to be the driver for the business.   Some of the role will include things like booking a haircut, or their personal trainer.   You will ensure that they are not over booked and keeping an eye on the diary to make sure nothing has sneaked in and have the confidence to rearrange.

What will your role as PA include?

• Acting as 1st point of contact for enquiries and dealing with correspondence
• Diary management of meetings/ calls
• Arranging travel – domestic and international
• Managing Inbox – filtering and replying on MD’s behalf, where necessary
• Chase actions for key clients
• Liaising with internal to arrange meetings
• Book in car for service/ MOTs and arrange alternative
• Take meeting notes
• Sending information to potential new clients
• Liaising with key team members and the coordination of colleagues time on projects
• Collating and paying of expenses
• Arrange meeting rooms and refreshments
• Paying of invoices/ making appointments.

What skills / experience are we looking for in this exceptional PA role?

• Proven experience as a PA or other relevant administrative support experience in a senior commercial environment
• High level of Microsoft Office – including PowerPoint would be an advantage
• Highly organised
• Ability to organise a daily workload by priorities
• Must be able to meet deadlines in a fast-paced quickly changing environment
• A proactive approach to problem-solving with strong decision-making skills
• Professional level verbal and written communications skills
• High level of confidentiality
• ‘Can do’
• Full driving licence.

The hours are on a full time basis 8.00am – 4.30pm – Monday – Friday, with some flexibility for the right candidate. This is a wonderful opportunity – get in touch with Lisa for more info!

IT Support Analyst

Exeter

£18 – £21k

We’re recruiting for two IT Support Analysts to join a growing technology team based in Exeter. Using specialised technologies and integrated systems, they support clients within the retail industry across the UK and Europe. Their clients are reliant on the IT support to ensure they remain operational, so you’ll play a really pivotal role and be someone who gets real satisfaction from providing great customer service.

Day to day you will be responsible for resolving all service and user requests end to end, with a focus on EPOS systems, operating systems and hardware (laptops, printers, computers and smartphones) and other payment systems.

What skills are required for the role of IT Support Analyst?

• At least 1 years’ experience in a 1^st or 2^nd Line support environment, although we’d potentially consider someone from a call centre background with an interest in IT too
• Experience supporting Windows operating systems
• Excellent communication skills with a professional telephone manner
• Ability to work well under pressure in a busy environment
• Experience within a retail or FMCG industry would be a bonus

You’ll receive excellent training and there are opportunities to progress within the company too. They offer a great benefits package including a company pension, 25 days holiday plus bank holidays, and options for overtime.

Your hours will be on a shift rota basis covering between 7.00 am and 9.00 pm. The shifts are: 7.00 am – 3.00 pm, 9.00 am – 5.00 pm and 1.00 pm – 9.00 pm. There will be occasional weekend work, but this will be a maximum of 2 days a month and you’ll be paid time and a half or you can have a day off in lieu if you prefer.

Due to the location, it is also an advantage to have your own transport.

Account Manager
Exeter (outskirts)
£20k + commission + great benefits (£28k OTE)

This is a great opportunity to join a well established, growing company. We are looking for a driven Account Manager, motivated by results and is great a building long lasting relationships with clients. We are looking for someone from either a sales or AM background with a proven track record of hitting targets.

Benefits include 42 days’ holidays, flexible working, great commission + more. You’ll also avoid the hassle of getting in to the city centre. However, you must be able to drive and have your own car for this role.

Your job will be split approximately 70% existing client management and 30% new business; therefore, we’re looking for someone who has experience of nurturing and developing accounts but can also show that they’re capable of/not afraid to sell too. The clients you’ll be working with are predominately in the leisure and hospitality industries however the company would love to hear from people with previous sales experience from any industry, whether that’s B2B or B2C – or both! They’d also welcome applications from people who’ve had a career break, for example.

The vast majority of the time, you’ll be office-based however occasionally you’ll be meeting clients in person too. This means there be some travel but it won’t be on a regular basis.

You’ll have your own geographical area and client accounts to manage. This company is also about to launch an online portal too, that will either be split between these two Account Managers, or if you have a digital background for example, there could be the opportunity for you to manage this in its entirety.

More than anything, this organisation looks out for its employees. They fully understand that some personal circumstances mean a degree of flexible working can go a long way to ease the pressure of juggling work and home life. They are more than open to having these conversations, for the right person.

This organisation offers a great benefits package that includes:

• 42 days holiday (taken during the school holidays)
• Flexible working
• NHS top up scheme
• Ongoing training and development programme
• Progression opportunities
• Team socials and team building
• Annual incentive scheme

You’ll be joining a lovely, supportive team that’s currently made up of two Account Managers and a Sales Manager. The core working hours are Monday – Friday, 9am – 5pm.

If you’d like to find out more, send your CV to Robyn or give her a call to find out more!

Exeter
Up to £32k DOE

Please note that to apply for this role, please send us your portfolio too – either as a link in the application or if it’s a separate file – you can email to careers@sarahwest.co.uk

We’re currently recruiting for a talented Mid-Weight Graphic Designer to join an award-winning and ambitious design agency based in Exeter. As their portfolio and reputation continues to thrive, they need an extra pair of helping hands so they’re looking for someone who will bring fresh ideas and expertise.

They’re a friendly bunch who are genuinely passionate about what they do, and this shines through in their work. Most of their clients are based locally, but they also work on projects nationally and internationally within a real variety of different sectors including charities, solicitors, local organisations, healthcare, bars and more!

Your role will be instrumental as the business continues to flourish, and you’ll work closely with the Studio Co-Ordinator. You’ll have a strong grasp of the industry and an ability to execute designs from the initial conversation with the client through to completion. This means you’ll need to be confident running face to face meetings, quoting projects and writing briefs too.

Key skills and experience we’re after:

• At least 4 years+ experience
• A stable CV and strong creative portfolio. This should demonstrate experience including branding, typography, print design and website design – animation and illustration skills would be a bonus
• Working knowledge of Html and CSS would be great
• Previous experience working within a digital agency is highly desirable
• Expert using the Adobe Creative Suite (InDesign, Illustrator, Photoshop, Acrobat)
• Related degree (Graphic Design / Communication or similar)
• Someone full of ideas and heaps of energy and enthusiasm
• Someone who is totally passionate about Graphic Design – you may have personal projects outside of work or something that shows your appetite for design goes further than it ‘just being a job’

As well as a competitive salary you’ll also benefit from a generous holiday allowance, pension scheme, training opportunities, ad-hoc socials and free parking.

If you’re interested in finding out more, get in touch with Sky for an informal chat!

Awesome opportunity for a Senior Recruitment Consultant!
Exeter
£competitive + commission + benefits

I’m keen to speak to anyone in the Recruitment industry who’s interested in this exciting opportunity!

An existing, well established agency (not Sarah West Recruitment!) is looking to create a new division, from scratch, and are looking for someone to come in, work their magic, and make it happen.

This opportunity is perfect for someone who’s been mulling over (and excited about!) starting their own agency. Or perhaps you’re someone who feels restricted in their current role and wants the chance to spread their wings.

As you’ll be fully employed, the element of risk associated with starting a new business will be removed. You’ll be able to makes us of this organisation’s existing infrastructure, such as the back-office team, systems and premises, as well as being able to tap in to the existing team’s positive and bubbly atmosphere. As the business grows and succeeds, it’s envisaged that you’ll be offered a share of this division.

As for the type recruitment this division will focus on – the business owner is open to suggestions. It really is an opportunity to get creative and translate your knowledge and understanding of the industry, in to successful business.

I’m looking for someone who’s confident and has a first-class track record of building a division or desk within an agency.

As it’ll be down to you and the business owner to work together to define exactly what this division looks like – salary-wise – this role comes with a guarantee that you’ll earn more than you currently do now.

If you’re excited by this opportunity and would like to find out more – give Sarah a call or drop her a message for a confidential chat!

Accounts and Office Administrator
Exeter (outskirts)
£22,000 – £25,000

As Accounts and Office Administrator, you’ll be joining a small, hardworking team where it’ll be your role to make sure the office runs like clockwork.

It’s a varied role that’ll see you get involved with the administration activities across the business that includes finance/accounting and general team support – particularly for the Managing Director – as well as making sure that the office has everything it needs to run smoothly.

You’ll be responsible for the organisation’s accounts, including payroll, VAT returns, reconciliation and invoicing. Ideally, you’ll have previously used SAGE however there will be training, if not. You’ll also make sure all employee documentation is compliant and up to date.

As Accounts and Office Administrator, you’ll also be the first point of contact for customers over the phone and you’ll be the one who visitors first meet when they come to the office. Therefore, you’ll be someone who’s warm, professional and welcoming.

This company is based in a beautiful location, on the outskirts of Exeter, with free on-site parking.

The kind of person we’re looking for

• Confident and effective communicator
• Great attention to detail
• Someone who enjoys having a mix of things to do
• Excellent attention to detail and high levels of accuracy
• Likes getting things done
• Highly organised
• Has excellent Microsoft Office skills, especially Word and Excel

You’ll be joining a super friendly team – get in touch if you’d like to know more!

Marketing Executive
Exeter
Up to £21k

Our Client is an established and successful company based in Exeter who are looking for a Marketing and Events Co-ordinator to join their team.

This role has a broad marketing remit and would suit someone with some experience, looking to take on their next role.

What will the Marketing Executive role involve?

• Coordinate events, meetings and trade shows by identifying, assembling, and organising requirements; establishing contacts; developing schedules and assignments; managing mailing lists to ensure event success
• Writing copy for internal and external audiences
• Work closely with the marketing departments of partner organisations on campaigns and events
• Creating marketing emails from company updates, partner content and industry news
• Using the CRM tool to create targeted marketing lists
• Website content management using the CMS to add articles and improve the site
• Manage the company’s social media channels including Twitter, LinkedIn, Facebook and Google+
• Flyer and campaign design
• Organic SEO
• Ordering promotional marketing materials
• Ad-hoc office duties
• Generate new marketing ideas
• Work closely with the sales team
• Report directly to the Managing Director

What skills will the Marketing Executive have?

• A marketing related qualification (preferred!)
• Have a creative flair and able to bring new marketing ideas to the table
• Experience in a Marketing and/or Events role
• Good organisational skills
• Strong communication skills
• Attention to detail, good grammar and spelling
• Works well individually and also as part of a team
• Self-starter working well with little support
• High level of proficiency with Microsoft products

If this sounds like you or you’d like to know more – get in touch with Josh!

Client Success Manager
Exeter
£22k + bonus (OTE £24-25k)

This is a new opportunity to join a growing desk, for an established organisation that continues to go from strength to strength! The company was established around 5 years ago and currently have a team of around 50 but are still on the up and are in their peak phase of growth. They’re a busy and buzzy bunch who are excited by the success they’re having and there’ll be progression opportunities as this continues!

As Client Success Manager, your role will focus on onboarding new clients from across the UK and making sure they’re getting the best possible results out of the service they’ve signed up for, which might include suggesting they consider additional services. The customers you’ll be dealing with tend to be from relatively small, independent and sometimes family run businesses.

It’s expected that you’ll onboard around 25 new clients each month and look after approximately 30 clients on an ongoing basis. You’ll do this largely over the phone however there’ll also be a small amount of face-to-face. This isn’t expected to be more than once a week and the clients you’ll be visiting will be based in the Devon area.

Experience-wise you’ll have at least couple of years of account management or sales under your belt. Industry-wise, it would be an added bonus if you have some technical understanding however you’ll of course get full training as part of your induction.

The company offer 25 days holiday and a pension scheme. They’re in a great location and it’s a modern office, including a social space with Xbox, etc. They also go out for regular team socials!

If you’d like to know more, get in touch with Robyn!

General Business Manager
Up to £40k
Totnes

This organisation was started over twenty years ago and has reached a pivotal stage of its growth. To support this, they’re looking for someone who can come in and, with a fresh pair of eyes, take a look how the business operates, and come up with a plan for the long term to make sure they continue to be commercially successful.

Your role will be to look at every aspect of the business to make sure it’s operating in the most efficient and organised way possible. And if it isn’t, you’ll to come up with the ideas (and deliver them) to make sure it is.

As a starter, it’s envisaged that this will involve looking at overall processes, procedures, systems and how the different departments and teams work together. If you’ve got some B2B marketing experience, this would be an added bonus.

It’s really important that you’re a people person and have experience of managing change that gets the buy-in of the existing team. While you’re a natural leader, your leadership style is consultative. You’ll have a great understanding of sales process and be commercially-minded.

Background-wise, this job’s going to suit someone that has experience in the education, visitor attraction, construction, landscaping, military or local authority sectors.

As well as having the right skills and experience, what’s equally important is that you share the company’s values and ethos. They’re a team that are hugely passionate about sustainability and do everything they can to protect the environment. They use natural products where ever possible, reuse and recycle everything they can – fundamentally they’re all about “doing the right thing”.

Due to their location, you’ll need to be able to drive and have your own transport. Their offices are rustic, so you’ll be somebody who doesn’t mind dressing casually for work and you’ll prefer not to be based in a corporate-type environment. For the right person, reduced hours will be considered.

If this sound interesting, get in touch with Sarah to find out more!

IT Field Service Engineer
Exeter
Up to £27,500 DOE + company bonus and van

We have a fantastic opportunity to join a leading managed services provider based in Exeter as an IT Field Service Engineer. The company have a wide range of customers across different sectors so each day will be different, but providing exceptional customer service will be at the forefront of everything you do, leaving customers impressed with your expertise and friendly manner.

The role is field based and you’ll largely be out and about, so you’ll regularly travel across the South West and Wales in a company van with all the tools and PPE that you’ll need! Working and staying away from home for short periods during the week is an essential part of the role, but you’ll have prior notice of any jobs and all expenses will be covered.

As a Field Service Engineer day to day you’ll be responsible for:

• Carrying out fault diagnosis and repair of existing installations
• Network design and installations, as well as system health checks to ensure installations are performing optimally
• Conducting site surveys, preparing designs and planning upgrades
• Undertaking installation work for new and existing customer sites
• Providing support for mobile and temporary events
• Break/fix work as required

We are looking for the following skills and experience:

• Previous experience in a similar role, e.g. Network Engineer, Installations, Field based Engineer within an IT or Telecoms environment
• High level of understanding of computer networks, IP networks and WiFi systems
• Experience with electrical equipment and cabling installation
• Excellent communicator and customer care skills
• Happy working independently, as well as part of a team
• Good organisational skills, independent and diligent
• CompTIA Network+ or CCNA qualifications would be highly beneficial

In return the company offer a personal healthcare plan, pension, gym membership and a bonus after you’ve completed your 6-month probation and enrollment on the company profit scheme. They also support training towards desired qualifications too.

If you’re interested in finding out more, call Sky for an informal chat on 01392 873 813.

Lead Generation Executive
Exeter
£18k – £20k + uncapped commission

As Lead Generation Executive you’ll be joining an award-winning company based in Exeter, who genuinely invest in, nurture and develop their team. It really is an awesome place to work!

They’re great at what they do and are winning new business regularly, so now need to add to their already sizeable team.

What will you be doing?

This job will give you variety! You’ll get to work on different campaigns, mostly getting in touch with customers over the phone. You might be making sales appointments, talking about a product or service or booking people on to events – these are just a few of the types of conversations you’ll be having. Whatever the campaign, you’ll be get training, be fully supported and work from a contact list provided by the client.

While you will be working to a target, this isn’t your typical outbound calling work environment…when you walk in it feels friendly and has a happy buzz. You’ll be super-well rewarded financially for your efforts, with a clear commission structure that’s uncapped.

Why work here?

This really is a great place to work! We’ve been this organisation’s recruitment partner since they were a start-up and have placed many of their team who thoroughly enjoy what they do and are there for the long term.

You’ll get:

• An awesome office!
• Great culture. This company is ALL about the team
• Team socials – with people that you’ll genuinely want to be sociable with!
• Career development. If you’re looking for progression, as the team continues to grow, opportunities to move up the ladder come up regularly. Promotion from within is always the preferred option
• Good base salary with great commission on top

They’re currently doing a full employee benefits review, so you can expect some great new additions to their package in the future too!

Who we’re looking for

• Sales experience – a couple of years would be ideal. If you have less but can show can show that you’re enthusiastic and good at it – still get in touch
• Someone who’s confident, positive and enthusiastic, who’s happy to be on the phone
• Target driven and motivated by results
• A reliable, hard worker
• Someone with great communication skills – over the phone and in writing

This organisation’s recruitment process is not long a drawn out – they make decisions quickly and are ready to hold interviews now. Firstly, there’ll be a ten-minute chat over the phone, followed by an interview at their office. Finally, you’ll be invited to spend a bit of time with their team so you’ll get to see first-hand what you’ll be doing and what the environments really like.

Get in touch with Robyn if you’d like to find out more!

Customer Sales Advisor
Exeter
£20k – £25k

As Customer Sales Advisor, you’ll be the first point of contact for all potential new customers, whether that’s face to face, over the phone or picking up on enquiries that come through by email, social media or the website.

You’ll be someone who’s quick to make a positive first impression by being responsive, professional and helpful however a new customer initially gets in touch. You’ll then work closely with them to understand what it is they are looking for, what products you have that match their requirements or suggesting alternatives where appropriate.

Although this is a predominantly office-based role, there will be times when you’ll need to go on customer visits. However, you’ll be managing your own diary for both office-based and site appointments.

Once you’ve confirmed the customer’s requirements, you’ll pull together the supporting quotation and work closely with them to refine and change it as necessary.

The type of product this company sells would suit someone with a keen eye for detail (this is a must have) and of course full training will be given. Fundamentally, this company prides itself on the quality of service it provides and this role (you) will be pivotal to that.

This organisation is looking for someone with proven sales and/or customer service experience who enjoys getting to meet and work with a wide variety of people. You need to show that you’re happy to work to (and achieve) a target agreed with the Sales Manager.

If this sound like you and you’d like to know more – get in touch with Robyn!