Our client is looking for a Lettings Officer to join their team, initially on a 12-month fixed term contract. However, the organisation is very hopeful that the role will continue after the initial 12 months. For this newly created role, we are looking for someone who has current knowledge of the housing sector and tenancy law, in regards of privately rented accommodation and social housing.
The role will see you supporting people through the complete process of choosing and securing a new home. Therefore, you will be building upon existing, as well as increasing, the number of landlords the organisation deals with. Essentially, you will be building trust with landlords and helping people find sustainable property to let.
You may currently work in the private industry, or the not-for-profit sector. What is vital is that you understand the lettings process and associated regulations and compliance and want to make a difference to people’s lives.
Your role as Lettings Officer will include:
Develop and maintain relationships with private landlords
Carry out property inspections and write the listing for advertisements
Set up landlord provision
Ensure clients information are kept up to date
Provide monthly financial reports
Allocate payments received
Support clients throughout the process
Ensure clients are aware of support services.
The skills and experience that we are looking for in a Lettings Officer:
Proven experience within a lettings environment or housing projects
Competent in IT including MS Word, Excel and Outlook.
An understanding of the complex issues contributing to homelessness and the impact on their lives
Comprehensive knowledge of housing and tenancy law in relation to access to private rented accommodation and social housing
Ability to work independently using own initiative whilst remaining accountable to line management
Excellent written and verbal communication skills
The ability to establish good working relationships with clients, colleagues, other stakeholders externally and to work well within a team
Previous experience in financial aspect – cashing up, carrying out reconciliations of payments
Honesty, reliability, creativity and flexible
Achievement of a recognised professional financial or management qualification (this is desirable).
As well as a great salary, the role also comes with a great benefits package, including 25 days holiday, standard 35 hour working week.
This is a great opportunity, so don’t delay in applying!