Sales Administrator - German speaking

Location Exeter
Discipline: Customer Service
Job type: Permanent: Full Time
Salary: £20,500 + package
Contact name: Robyn Warwick

Contact email: careers@sarahwest.co.uk
Job ref: VR/3839
Published: 15 days ago

​You will have dedicated accounts in Germany, as their Sales Administrator you will be responsible dealing with enquiries and the processing of their orders. These enquiries may be made on the phone or email. The office is fast paced and you will be given your own accounts to look after and nurture the relationship.

Opportunities will come about for you to get involved in projects and see where improvements can be made - this may be internally with regards to processes or something external. You will need to be someone who "thinks outside the box" and can make connections. As your customers will be in Germany, you will spend nearly all of your day speaking German so therefore you need to be to mother-tongue standard.

Responsibilities as Sales Administrator will include:

  • Processing orders in a timely and accurate manner

  • Take ownership of sales orders and customer enquiries

  • Deal with issues that arise and keep the customer informed throughout to resolution

  • Monitor deliveries as deal with any backorders

  • Develop and promote positive customer relationships

  • Liaise with, manage and nurture a successful relationship.

What is the company looking for?

The successful candidate, for the role of Sales Administrator, will be fluent in written and spoken English, as well as German, to a mother-tongue standard. You will have previously worked in an office-based Customer Service role, preferably in a B2B environment, and understand that deadlines need to be met.

  • Keen eye to detail

  • Excellent written and spoken communication skills

  • Proficient knowledge of Microsoft Office (Excel, Outlook, Word)

  • Ability to quickly learn and adapt to new systems

  • Work on your own initiative

  • Be a team player

Along with a £20,500 salary, you will also have a great benefits package that includes: 33 days holiday (inc bank holidays), discount on products and child care vouchers.