Operations Operator

Location Exeter
Discipline: Customer Service, Office Support
Salary: £25,000
Contact name: Toni Kemble

Contact email: careers@sarahwest.co.uk
Job ref: VR/173
Published: about 1 month ago

Operations Operator (Otherwise known as logistics Co-ordinator, Shipping Administrator, Import/Export Operator)

Based in Exeter – Lots of flexibility around hybrid working


Hours are 9am to 5 pm, Monday to Friday

Enhance pension provision 10% employer and 2% employee contributions

Aviva healthcare

Pay for local parking, if required.

Authentic, and people - centred culture

Ever wanted to be part of a strong family- owned heritage, agri-business that has world-wide activities that spans the full supply chain, ranging from production, through logistics and merchandising, to distribution of fertilizer, food and feed products, all with ethical and sustainable mindset and approach.

Caught your attention, then read on….

Two days are never the same…This role is fast-paced, ever- evolving, pressurised (at times) and rewarding all in one go. Being razor sharp with detail, keeping on top of various moving parts and being avid completer finisher is what this role is all about. The occasional opportunity for overseas trips, which for the right person could be very exciting!

Things you’ll be involved in are:

  • Supported by the Operations Team Leader

  • Responding to current and prospective customer requirements by processing orders, invoices, sales contracts, and arranging logistics.

  • Liaise with and supporting international colleagues on a regular basis via virtual platforms, telephone, and email

  • Inputting data accurately and update the company operating system accordingly

  • Checking and issuing purchase and sales contracts to customers

  • Organising shipping and logistics (import/export) for large volume National and International orders

  • Working to strict deadlines

By the pure nature of this role, on occasions, you might find yourself working a touch over your contracted hours to meet the customer needs. Rest assured this flexibility is reciprocated.

You’ll be:

  •  An excellent communicator (and more importantly listener) with a good telephone manner

  • A great organiser with exceptional attention to detail

  • A positive ‘can do’ ‘roll up your sleeves and muck in’ kind of a person

  • A strong IT user including Microsoft office, with particular emphasis on Excel

  • An experienced MS Dynamics user – A real bonus!

  • A commercially focused and a confident self-starter

  • A keyboard wizard – accurate every time with no typos!

  • A numeric, comfortable working with data and detailed record-keeping

  • Previous experience working in import/export is highly desirable

  • Candidates speaking a second language (Spanish, French, Italian) would be highly desirable too

Full ‘on the job’ training will be provided

Taking all the above into account, we’d love to hear from people from all logistics and administration backgrounds. If you thrive in environments where people are the ‘name of the game’ and you’re highly organised, detailed driven and willing to learn please don’t hesitate to apply.

If this sounds of interest and you’ll like to learn more, give Toni a call on 01392 873813