IT Support Technician

Location Exeter
Discipline: IT and Technical
Job type: Permanent: Full Time
Salary: £21,000 + benefits
Contact name: Camille Ayela-Beardmore

Contact email: careers@sarahwest.co.uk
Job ref: VR/3836
Published: 20 days ago

​We’re recruiting for a thriving business who are looking for a new member to join their internal IT team. Within this role you’ll be actively resolving allocated support tickets in line with SLA’s, as well as providing project support when required. The company has multiple sites so you’ll be supporting members of staff who are based in various locations.

Your role will involve:

  • Liaising with members of staff regarding hardware and software problems

  • Getting involved and supporting projects as required

  • Providing basic training on Microsoft desktop software

  • Supporting the maintenance of hardware location, configuration and IP address records

  • Maintaining software records and licenses

  • Sourcing, ordering and installing replacement parts as required

  • Assisting with all aspects of computing products, including printers, phones, laptops and PCs

The company are currently working remotely due to Covid-19, but longer term when restrictions ease there will be some requirement for you to work from the office. You’ll therefore need to live within a commutable distance of Exeter.

You’ll be working 37.5 hours a week Monday to Friday, and there are no on call duties.

There is a generous benefits package including 25 days holiday plus Bank Holidays, a company pension plan (6% employer contributions with minimum of 3% employee contributions), life assurance, a cycle to work scheme and more.

The company are ready to interview and hire immediately, so if you’re interested in the position please get in touch with Camille.