​Customer Operations Administrator

Location Tiverton
Discipline: Office Support
Job type: Permanent: Full Time
Salary: £competitive
Contact name: Toni Kemble

Contact email: careers@sarahwest.co.uk
Job ref: VR/41
Published: 27 days ago

​We have a brilliant opportunity to join a truly unique, award winning organisation that provides solutions to many sectors and organisations across the globe.

OPPORTUNITY: On the edge of Exmoor National Park, this is a business that is well-established and a complete expertise within their field. They’ve experienced expediential growth that is very much set to continue with a number of exciting plans for the forthcoming year – what an incredible time to join a forward-thinking business! ​

ROLE: You’ll be accurately processing customer orders, inputting enquiries, quotations, distributing customers onto their ERP and CRM, answering customer queries via telephone, as well as calculating shipping charges using the carrier price matrix, working closely with the Packing Team whilst working towards KPI’s and business goals. ​

YOU: You’ll be someone with a keen eye for detail, be a proactive professional and have a minimum of 2 years’ experience in a similar role within legislation/compliance. You’ll have excellent verbal and written communication skills and good level of numeracy and literacy to match. Be super-efficient at problem-solving, self-directed and a strong working knowledge of Microsoft Office, including Outlook, Word and Excel. You’ll thrive under pressure and enjoy juggling around prioritise as things change and flourish in small team.

Other information

  • Monday to Thursday 9am – 5pm, and Friday 9am – 4pm.

  • Competitive Salary

  • Hybrid working arrangement available after training

  • Modern facilities, including canteen, showers

  • Opportunities to progress. ​

Like to know more? Get in touch with Toni if you’d like to have a chat! 01392 873813