East Devon / Hybrid

£23,000

We are currently looking for an experienced Customer Account Advisor to join this UK leading manufacturer.

You will be joining a company that is hugely innovative and has grown rapidly. As a company, they take huge pride in their customer relationships and make it a priority to provide a service that means success for all of their clients.

The company has been in business for over fifteen years, and has a presence both in the UK and Europe.

The Customer Account Advisor will be responsible for managing customer accounts, responding to queries and providing solutions in a smooth and timely manner. You will be an integral part of the end to end process.

The ideal candidate will be passionate about providing an excellent service, confident at dealing with customer issues and be able to work to deadlines. You will also need to have strong attention to detail, and a high level of numerical literacy.

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Other responsibilities will include;

• Managing a portfolio of existing accounts

• Investigating and updating customer queries

• Receiving and processing orders

• Answering queries surrounding products and deliveries

• Work with operations to ensure orders are delivered on time

• Raise quotes for customers

• Process sales orders and customer returns
  

If you have excellent attention to detail, a passion for providing the best service and the ability to work in a fast paced environment, then this could be your next career move.

If you are interested in the above role, or any other opportunities that Sarah West have, please send your CV to careers@sarahwest.co.uk or call Nuala on 01392 873813.