Salary £30,000 - £35,000 D.O.E (OTE £40,000 - £45,000)
Are you looking to join one of the UK’s leading outsourced sales organisations? This well-established business is growing once again and are looking for experienced Account Managers to join their team.
Do you thrive in a fast-paced environment where strategic thinking and problem solving is key? Our client is leading the way in the UK for outsourced sales market and have taken on key accounts which require more Account Managers.
Do you have experience in managing SME, medium or PLC level clients and have a passion for account management, if so and you want to hear more, please get in touch with Ashley Heyworth on ashley@sarahwest.co.uk
Role:
As an Account Manager you will build and manage relationships with your clients, holding ultimate responsibility for the strategic direction, growth and success of their campaigns. Supported by a Client Support role, you will be responsible for planning and leading client review meetings, maintaining a proactive and analytical attitude to each account to ensure that all opportunities are being maximised and driving the delivery team to deliver the best possible outcomes.
This role is a sales role, and the ultimate objective is to deliver continuous revenue growth from your retained accounts. Therefore, you will seek longer commitments from clients, as well as new business opportunities by cross selling and upselling.
Responsibilities:
Build and design strategies for clients
Strategically manage accounts
Develop strong, long-term trusting relationships with colleagues and clients
Retain, upsell and cross sell your clients. Look for opportunities to increase revenue
Achieve and ideally exceed retained revenue targets, as well as retention metrics
Plan and manage client review meetings with the Sales Floor
Report client and campaign performance to the Commercial Director and other internal stakeholders
Manage contractual negotiations with clients
Proactively and strategically manage your clients and their campaigns
Travel to see clients face to face (where allowed)
Be able to deliver informative and accurate presentations to clients
Effectively manage own time
Build a robust relationship with the Sales Team manager to ensure continuity across the business
Requirements:
Minimum of 2 years' experience of managing clients ideally in a B2B environment
Account management experience related to services not products
A proven track record of delivering against revenue targets
A strategic, analytical and critical way of thinking
A comprehensive understanding of sales metrics and performance
Exceptional relationship building skills (whether it be over the phone or face to face)
Experience in being involved in building sales and marketing strategies that have proven successful
Experience of working with and managing senior stakeholders
Ability to deal with conflict in a calm and positive way
Competency using Computers and Microsoft products (Outlook, Word, Excel etc.)
Experience with a CRM software
Excellent communication and negotiation skills
A positive and optimistic outlook
Ability to work under pressure and in a fast-paced environment effectively
High levels of professionalism
Happy to travel
Benefits:
Competitive salary plus additional commission
Continuous career development
Social office environment with regular paid company social events
Monthly and quarterly team and individual incentives
Regular 121’s
Weekly Company catch up
Healthy working environment with refreshments provided
Weekly fruit delivery
Monthly company lunch
Wellness program